The hotel's location is reasonably good, albeit not exactly in the center. The rooms are functional and provide enough working space for business travelers. The WiFi coverage is sufficient for PC use, but I had difficulties to connect with my smartphone. What did annoy me was the extremely slow check-in. With only one person in front of me it took...
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We spent here long weekend during the May's holidays. Even so our baggage was lost during the flight, we enjoyed the staying. The personal was very helpful and supported you in all your requests.
Hotel itself is new and has very good spa. Although we had not a chance to use it in full, it very good equipped and has...
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Thank you for your review.
It was nice to read that you have enjoyed your stay and mostly that you liked our service. Our staff is working to make stay of our clients as comfortable as possible.
Also, thank you for noticing that our SPA is really beyond the expectations. I am sad that you have not time to use...
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Location is exellent. Nevski is not far away and it was nice to walk to the island of Peter and Paul Fortress which is a very nice place. In my mind the restaurants nearby are not as expensive as those by Nevski. For example a lithuanian restaurant Gintaras by Sredniy Prospekt was cheap and the food was delicious.
Dear Armas,
On behalf of our entire team I would like to thank you for this positive feedback!
It is true that our hotel is in perfect location as we are right in the centre of Saint-Petersburg and you can easily reach any destination. We are glad you enjoyed sightseeing of our places of interest which are one of the...
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I have stayed on a business trip in this hotel last year and I must say everything was perfect. Nice looking hotel and rooms, great SPA facility with lot of saunas, steam bath, pool. Very good breakfast with lot of choice. Location within walking distance from some of the points of interest. I would come back to this hotel and...
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The staff seems to be unprofessional. Good location,nice SPA and Dans le noir? restraunt are the only things we found pleasant. It's a disaster to keep such a staff!!!dear hotel manager!! Please,teach your team to work! How you can keep 5 star status if they do EVERYTHING wrong!! If u ask for NS room with KS bed - u find...
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Dear Podrugasneba,
Thank you for your comment!
All comments of our clients are very important for us.
I am happy to hear that you tried our splendid SPA and you had time to visit Dans le Noir restaurant. This is really great that you enjoyed it. This is unique restaurant in St. Petersburg.
Furthermore I would like to apologize for...
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This was our second stay at Sokos Palace Bridge -- the first having been about four years ago when it first opened. Once again, we had an excellent visit. Beautiful, modern, well designed, with an incredible health spa that includes a huge pool and about eight different saunas and steam baths in different styles -- beyond imagination! Located on Vasileevsky...
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Dear Ms Elisabeth,
Thank you for your feedback!
You are absolutely right. Our SPA is the best in a city with the best equipped gym and different saunas including “snow paradise” sauna with the snow and minus temperature.
I am happy to see that our customers are returning to our hotel. I hope that you still choose our hotel for...
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We had a wonderful stay at Sokos Hotel over spring break. It started off a little rough due to the fact we came into St Petersburg via the overnight train from Moscow and arrived at Sokos at 10:00 tired & in need of a shower. We were told by the very sweet desk clerk that check in was not until...
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Dear Bakerswoodfox,
Thank you for your feedback!
I am sorry that you couldn’t check in the hotel earlier. I understand how important for our clients to have a shower and just a good rest after a long road. We are doing everything to meet expectations of our customers. But unfortunately sometimes it is impossible to check in the guests before...
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Cozy and neat high-quality hotel, although it didn't have the luxiorious feeling of a five star hotel. It's a nice and stylish combination of an old (industrial?) building and newly built parts.
The location is rather good with a 20 minutes walk to the historical centre and a 15 minutes walk to the nearest metro station.
The spa was really...
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Child friendly hotel, with very good breakfast - coffee was great! Loved the spa and there was also a pool for the kids. Friendly staff and they were flexible with the check out - we got late check out ´cos of daughters nap. Excellent! I think I would choose this hotel again if I´d visit St. Petersburg.
Dear Elina,
Thank you for your feedback!
We constantly improving our services and comments of our guests are very important for us. We updated our breakfast and coffee as well a year ago. I am happy to see the result. I am really glad that you enjoyed it.
It is wonderful that you had time to visit our lovely SPA...
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It is a great hotel in Russia. I had reserved a deluxr room but at check in I was offered to upgrade to the two room suite with a small food service area. Since it was three of us I took the offer and it was well worth it . The hotel, aand service are great for that part of...
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