We booked online for 2 adults and 2 kids, when we arrived and went up to the room we discovered there was only one queen sized bed and the room was small. We went back down to reception and we were told that we could have a single bed added to the room for 2000 pesos. My wife was not... More

First and foremost, the staff were very welcoming, I can genuinely say a lot of nice things about them. However, my stay at this resort was absolutely the most stressful one I have ever experienced! Being a 5-star hotel, I'm not sure this establishment is up to its standards. For what was meant to be a relaxing and rather expensive... More

we had great time here over 5 nights. water park was great and my kid enjoyed it. this hotel is catered to mostly koreans and if your a korean youll love this place. food was great too. we stayed in the 2bed sutie.

1.) Belldesk/Concierge - Our luggages were handled properly. Bellman and bellboys were all polite and professional. 2.) Front Desk - Other than my complicated billing instruction, the check-in and check-out was rather swift and efficient. Receptionist were friendly, polite, neatly groomed and well-versed of the hotel facilities. 3.) Guest Services / Guest Relations - I am quite disappointed with the... More

We didn't stay here but spent the day swimming and using the facilities. It is quite expensive for the day, (cost three of us more for the day here than HK Disneyland) but it was worth it, waterslides good fun. The restaurant is a must and the deserts for lunch were excellent.

My family and I did not go to Cebu for the beach. It’s widely known that the beach is Cebu is not as good as Bohol or Palawan’s, but the resort we stayed in made us forget all about the beach. Top-notch services are always commendable in a hotel, but the people we met at the Imperial Palace Resort (and... More

Great pool with a current so you can float lazily under the sun and move all around the pool. Kids center and arcade and set up as a professional resort so you just need a room key swim trunks and flip flops. The quality of rooms and service is excellent even if the prices are four times local prices. Has... More

This hotel has a lot of korean and japanese guests, they even have a large karaoke bar to cater for the nightlife. The water theme park is decent fun for kids however the hotel does not offer very much else. It is a looong walk out to the main road where you can get some decent korean fare opposite. There... More

Stayed overnight here so my kids can enjoy the waterpark while vacationing in Cebu. It has 3 big slides and small kiddie ones, plus a flowing river-pool. It's main pool has an island bar in the middle where you can enjoy drinks while swimming. The slides and other themed pools are open between 9am-6pm, so it would be advisable if... More