Coming from a ex-front office manager background, I know what I'm talking about. The staff are attentive and courteous, and helpful as well. The room is adequate and well furnished. Overall hotel cleanliness is good too. Would hesistate to stay again next time I'm in Manila.

In the heart of shopping district, great value for money, exceptional service, walking distance to excellent shopping areas in Manila, would definitely stay again, the staff are very accommodating and the food was very nice

My family of 7 checked in for our traditional New Year's overnight stay and booked from Agoda two adjacent junior suites (which we fully paid for 6 months before). To our surprise and total dismay, the front desk people said according to Agoda, only 1 junior suite was reserved for us? I showed them my receipt from Agoda indicating 2... More

This was my first trip to the Philippines, and was my wife's first trip Back home In 13 years. It was indeed a great privilege for me to visit the Philippines and the Richmonde Hotel made our stay both memorable and pleasurable. I thought the staff was very professional. To give you an example, we were away and on our... More

Watch out when calling housekeeping in the evening, they not only respond late they also do not give you the right item you originally called for. Very frustrating, wish they could replace the operator who answers housekeeping in the evening. Otherwise, the rest of the staff is OK.

We checked in for the holidays for 3day stay... Pros: - Big spacious room - Loved the buffet breakfast! - Location is good for those that want to stay in the metropolis. Cons: - Charge for extra linens - Pool is too small - Parking is small - Can't do much in the hotel - Needs some upgrading, refurnishing and... More

Very accessible to malls and grocery and terminals. Definitely recommended if you're going to be out most of the daytime and be in the hotel night time--relaxing. Just be clear on what type of room you wanted, in our experience, we booked online for twin beds but when we got to the hotel, we were given queen sized bed. extra... More

The hotels inventory is old - but still ok and they started with renovation already some time ago. Rooms are standard size and not to small. They are quite clean. Wi-Fi is included and most of the time around 200KB/sec, which is pretty good for hotel wi-fi of southeast asia . Breakfast/Dinner/Room service is good - espacially if you like... More

Stayed here solo for one night as my brother was getting married at nearby Garnett Street. The location is just perfect for my need. Walking distance to a big mall (SM), coffee shops just next door and western/local restaurants at Julia Vargas Street. I didn't have a need for a grand lobby, free Internet, welcome drinks, flower petals on my... More