great buffett,rooms, but the bed is a little harder for me the services are great,love the fruit every morning and the newspaper, the view is great ...the location is alco great everything I need is walking distance my friend had a massage and loves it they got good security,I will recomend this place anytime

Stayed for 3 nights, perfect service, excellent location, great food, great live bands in Conways, really nice staff, a little bit pricey, but it IS Shangri La!

I just finished my 3rd trip to the Shangri-La in Manila. The hotel is beautiful with helpful, friendly staff. The rooms are beautiful - great linens and bath products. Good on-premises restaurants (I only went to Circles and the lobby lounge this trip, but have been to the others on previous trips and they are good). Higher rooms are definitely... More

I love the buffet breakfast at Shangri-La. They offer a very good variety of food and there are changes every day. I love the lounge at the lobby - great band and great music! The only thing i don't like is the taps in the bathroom, which need a little bit of strength to open.

Stayed at the Makati Shangri-La during May 2012 heat wave. Property is visually stunning and service is impeccable. If there's a better breakfast buffet in the world I haven't seen it....from Western choices to traditional Filipino and other Asian offerings, the choice was outstanding. Service staff was excellent from front door to housekeeping. Would definitely stay there again.

The hotel is on a great location and place for relaxation. The service starts with the pick from the airport until you leave at he airport. Inside the hotel you feel the hospitality. The rooms are comfortable snd high quality. Swimming pool is a must. However the amazing part is the breakfast. A huge variety of arrangement from Phillippines cuisine... More

Had to be fair - i was there for 2D1N only and most of the time i was out for business engagement which was taking place in the same hotel (the catering screw-up a little but that's another story all together). While i didn't put the "Shangri-la service" to the test, i like the little details they had - example:... More

went for a conference and stayed for 4 nights. The hotel was bustling with over 1000 guests, but the service was exactly the way I had experienced before at Shangri-la hotels. The person designated for me by the housekeeping was a gem named Roy (met him only while checking out). Rushing between my meetings and dinners, i would always find... More

its is a nice place but when you enter the hotel you can tell that carpet is dirty even you enter your room. it is nice but i dont think i would stay there again. all i can say that i stayed there before and it was ok. breakfast buffet was ok and the dinner buffet not really worth it.... More