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All 19 Makati B&Bs / inns »

Saint Illians Inn

2.5 of 5
7461 Santillan Street | Pil del Pilar, Makati, Luzon 1230, Philippines
Hotel amenities
Saint Illians Inn
Ranked #2 of 19 Makati B&B and Inns
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    5
    6
    1
    0
    0
Date Rating
Manila, Philippines
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 May 2012

Stayed overnight in this inn because I needed to be in the office early the next day. Service is great. Room is clean and cozy. Food is cheap yet tasty. Inn is near commercial establishments and a ride away from Ayala Center and Ayala Avenue. Overall, we had a nice stay in this inn. We'll definitely be back in case... More

Was this review helpful? Yes
See 5 more reviews by Tin_Manila for Makati
MZINNSGeneralManager, Manager at Saint Illians Inn, responded to this review
2 May 2012

We can never grow tired of receiving praise! Your comments never cease to uplift our spirits and when we post your comments all over our electronic bulletin board for all our staff to see, it serves to further bolster our commitment to our work. Thank you truly for appreciating our efforts. Thank you very much indeed. Cheers! More

Makati
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

My husband and I always go back to St. Illians as this INN offers what we are looking for: Very Quiet, Very Clean, Friendly and professional staff, affordable rate, Excellent Service. St. Illians is like a second home for us whenever my husband and I are in Makati, We stayed there many times since 2010. Staff are very respectful to... More

Was this review helpful? Yes
MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
26 April 2012

Dear Mrs., Thank you from the bottom of our collective hearts!  Although we train our staff in guest service, the attitude of respect stems from first our Filipino Culture. While we as a people have negative traits to be downplayed for sure, we do indeed have some very good ones.  Respect for others is one of them. Secondly, work is... More

Jakarta
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

I chose St Illians randomly and i was pleasantly surprised. It offered everything i needed from a comfortable bed to a quiet room, reasonable bathroom facilities & enough room. Food was quite good, staff were excellent, even walking down the street to find a taxi in the rain, now thats customer service :) My only suggestion would be to add... More

Was this review helpful? Yes
MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
28 March 2012

Many, many thanks for appreciating our quaint little inn! A lot of effort in details goes into what you experienced while staying with us. Its simply great when someone like you takes the time to give praise! We do have internet connections in-room. Its hard wired for better speed though, not Wi-Fi. In the lobby, you may use our dedicated... More

Oxforrd UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 March 2012
2
people found this review helpful

I have stay at this inn over 20 times !!, do i need to say any more?. Great location near very near Walter Mart shopping mall, the Inn has a slight Spanish feel every room is different but i like that its not the norm. The price is excellent for the location the room has AC, fridge, free dvd 's... More

Was this review helpful? Yes
MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
16 March 2012

That is probably the best ever endorsement we have ever received! Stayed with us twenty times and still loving in? That qualifies hands down for a loyalty reward. We dont normally do this and this will be a first time-- please email me directly or simply mention this wonderful review to our staff when you stay next and breakfasts are... More

Steubenville, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

In the heart of Makati, is the Saint IIlians Inn a quaint little Inn within the heartbeat of Makati but without the hectic traffic. Make no mistake this inn is in the Makati district within walking distance to shopping and restaurants. Very reasonable in prices, we had 11 people in our group and the staff made every effort to make... More

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MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
8 February 2012

Dear Reviwer I group of 11 We aren't allowed to address you by name but I of course do know exactly who you are as your group made a special request to provide face towels for your party! It's an unusual request but of course we were only too happy. To be able to comply with such a small item... More

London UK...
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 29 November 2011
7
people found this review helpful

I have styaed here a few times and have always found the staff very polite and curtious This is a budget Inn located in Makati City the area is safe and quiet with easy access to shopping malls. Rooms are comftable with hot cold shower,sat Tv,but what i really like about this place is the staff, always with a smile... More

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MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
8 December 2011

Dear Reviewer- Many, many thanks for your praises about our staff. I will ask them to read your comments first hand. It is very rare that a person such as your good self takes the time to say something positive-- usually people are so eager to share negative stuff. Our staff will be elated to hear someone actually appreciating their... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

One of the hotel supervisors, "Nina" helped me resolve some minor complaints I had about the room. Customer service in this hotel is outstanding. Exceptional rates and reasonable amenities in Makati City. Thank you St. Illians staff for resolving the issues I had and making my vacation hassle free. Outstanding customer service always outweighs any inconvenience a hotel may offer.... More

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MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
11 October 2011

Thank you sir, for your praise-- its MINA, that helped you.. or Myra.. can you describe her a bit? You can reply directly to our email on this site so we can inform the correct person of your praise. Nevertheless, we will inform them both and since you gave your name (which we wont mention here) we will ask them... More

Makati, Rizal, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

SAINT ILLIANS INN: I appreciate the whole customer service rendered by your inn. Truly I enjoyed my stay together with my companion. The reception is nice compare to other inns, though without service elevator, walking to go to your room (if located on the higher floor) would be more exercising part (good for the heart indeed). Rooms (observed in our... More

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MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
29 September 2011

Dear Reviewer- Thank you very, very much for your glowing praise! And yes-- our corporate mission statement is fully embodied by your comments. You may have noticed that on each stairway landing the posted sign that says -- PLEASE AVOID LOUD TALKING AND LAUGHTER WHILE IN HALLS, BE CONSIDERATE OF SLEEPING WEARY AND TIRED TRAVELERS. Then too, all arriving guests... More

Senior Contributor
37 reviews 37 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 24 July 2011
1
person found this review helpful

Rates are reasonable. Breakfast in not included. Staff are pleasant. Overall this is a very reliable place to stay for quick stops in the city. Although it is not located in an upscale neighbourhood...

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See 2 more reviews by Duck-Nanni for Makati
MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
28 July 2011

Dear Duck-Nanni- Thank you for your objective review and you are right-- we are very reliable in every way, down to how we get you a taxi and give you a slip of paper with the taxi cab plate number so in case you leave something behind, you have some recourse. Breakfast specials can be had with online bookings for... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 March 2011
2
people found this review helpful

Nice small INN..If you are looking for a large hotel, this isnt it...Not exactly in the heart of Makati business district, but located on a side street close to Cinema square mall and Walter Mart Mall, 2 really old and smaller malls, but both malls are a great place to walk to in order to get something to eat.....Check in... More

Was this review helpful? Yes
MZINNSGeneralManager, General Manager at Saint Illians Inn, responded to this review
21 March 2011

Dear Tkt2travel, Many thanks for your "impartial" but highly favorable review! Everything you said is a very objective and fair assessment of our little inn. I only wish other people would be as realistic as you in your expectations for the excellent value of your money spent on staying with us. Also you mention our Front Desk Rep-- Marie. Yes... More

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Additional Information about Saint Illians Inn

7461 Santillan Street | Pil del Pilar, Makati, Luzon 1230, Philippines
Price range (per night):* 48 AUD - 160 AUD

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