Staff was VERY helpfull with me. More than jam and bread, you get a pancake for breakfast (pretty rare!). Clean rooms. The bad thing is that it's quite far away from the center at the top of a hill. Not a lot of bathrooms.

Arriving late to Puno we were very welcoming to this Hostal but we just stayed one night. It still a bit further from center and for the same price(and even cheaper) you will find same quality and service. We didn't like the way the owner tried to sell us the overpriced trips to the islands and that doors get closed... More

Puma backpackers is run by a very nice family in Puno. The hostel itself is at the top of quite a steep hill a few minutes walk out of town, however the altitude can make this quite a difficult walk even if you're acclimatised. The hostel is very comfortable and the staff (family) are warm and friendly. There were power... More

The people who own the hostel are very kind, and the hostel is clean. It is absolutely FREEZING at night. They give you a lot of blankets, but be prepared for the cold. Its a very small place, feels more like staying at a family home than at a hostel. Its a good place to stay for one night, in... More

We stayed there 4 nights in double room only because we were sick. To be honest I was a little disappointed about this place. I read from opinions of others people that this place is clean. I don't agree with that. The kitchen and bathroom was not clean, bathroom doesn't have good ventilation so there is mould on walls and... More

This hostel has good rooms, a fine communal area and kitchen and welcoming owners. The bathrooms were close to filthy though and were in need of thorough cleaning. The breakfast was ok, so that considered the value is good. The location was ok as well, because it is just a short walk to the centre of Puno and Puno doesn't... More

We stayed here for one night on our way to Copacabana, Bolivia. Puno is rather dumpy so I imagine the options are great. The owner was very friendly, and our room was fine, plenty of blankets for warmth, however the bathroom had not been cleaned (hair, dried toothpaste, trash) and the floor was soaked with water. The location seems sketchy,... More

I stayed in a dorm room which thankfully wasn't full as there would not have been enough space if if had been, bathroom downstairs for dorm was pretty dingy and felt like you were intruding on family who used living space. Would be fine for groups but wouldn't go again if I was on my own as too far put... More

The owners are awesome and will help you plan trips. It's like having a mom and dad away from home. It's kind of in the middle of nowhere bit then again so is Puno. If I had one complaint, its SO FREAKIN COLD