Love the clean pool and courteous staffs. Room not too great as the AC is not cold enough, leaky water tabs and bad room lightings, too dark, loose power sockets , but overall room is clean. Food wise very few variety and ain't that tasty. Sunrise is from 6.30am but not a good spot for egg yolk view as its... More

Hi, I was in Philippines from March 21, 2012 to April 13, 2012. I booked in Arwana through traveldotcom agency which is using the website boracaypromopackages.com I had to cancel my trip to Boracay because I had to go back to Saudi before the trip date. They refused to refund my my money!!! Nothing was refunded. I tried to contact... More

Big improvement from Redang! Beach is not as pretty here as Redang but still beautiful and much quieter. About five or six resorts here so a bit of choice about places to eat/ drink. Pool is large and pretty but very dirty. Hotel generally not maintained well, everything seems a bit run down. We had deluxe pool view room. This... More

We booked a 3D2N package that included 2 snorkeling trips and 6 meals and return boat transfer. The room was large, but lighting was a bit poor. Towels were plenty but not very absorbent. Staff were friendly and helpful. Food on our package was buffet style, except for lunch of 2nd day, which was served ala carte, probably because there... More

Certainly not the worst place to stay on the Perhentians ( we tried long beach on Cecil first......) and 140 RM for a standard room with air con, limited tv and breakfast suited out budget well. But the attitude of the staff was just appalling. The smallest request was met with a bored look and a resigned sigh, I'm pretty... More

We had booked a Family Executive Room at a cost of 320RM per night. The room was situated poolside. When we entered the room we were greeted with an overwhelming smell of mould & damp. The furniture looked like it had been sourced from the rubbish tip. We immediately asked to be given another room after first clarifying that this... More

Hello, well before when I was arrive to Arwana i was worry about this resort, because I saw on trip advisor a lot of bad reviews. I have to that my review will be positive, because we got great value with Agoda (standard room £29 include breakfast bufet). Location of hotel on the quietest part of Besar island. Who is... More

We chose Arwana, since we were under the impression of the resort and food being the best on Perhentian Island - which would justify the higher prices. ...but we were wrong! First of all there is no service at all on this resort. The staff can't really speak English, and they did nothing to make our stay pleasent. You don't... More

First off, their sewage system was bad. It was located right beside the hotel with a stream of the sewage water leading straight out into the sea with no proper filtering or sanitation system whatsoever. Most other hotels had a much better system with their sewage waste. I came to the hotel with a sound dread after reading all the... More