Empire Hotel Subang (Subang Jaya, Malaysia): See 124 Reviews and 103 Photos

Also Known As:: Empire Subang Hotel; Empire Subang Hotel Subang Jaya

Address: Jalan SS16 / 1, Subang Jaya, Malaysia

Region: Malaysia > Selangor > Petaling District > Subang Jaya

Amenities:

Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites

Hotel Style:

Ranked #2 of 8 hotels in Subang Jaya

Price range (per night): $94 - $175

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Boasting its elegant look that will impress even the passersby, all lavish rooms are spacious and elegantly designed with classy furnishings to maintain its sophistication. With mouthwatering menus for dining within the property, guests can choose to dine at Dei Wei Chinese Cuisine, for authentic Chinese food, or light snacks within the in-style and trendy ambience at Glam. A perfect place to sit back after a tiring day for a couple of hip drinks should be at Shout, one of the most attractive bars. Be it wedding receptions, business meetings or any other events, the friendly staff will assists and ensure a memorable event. This property also provides easy access to few shopping areas and is just a short drive away from Sunway Lagoon Theme Park, where guests can spend a full day exploring wild lives and explode adventurous rides. Empire Hotel Subang is a perfect sanctuary and a great value for money. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Cheap Tickets, Agoda, Venere, EasyToBook, Priceline and Tingo so you can book your Empire Hotel Subang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

chuenling

1 review

“Disappointing stay”

Reviewed 19 May 2013 NEW via mobile

This is my second stay in Empire Hotel. Staying for one night in a family room. Lift is slow as usual but staff is helpful to assist with another lift. Super fustrated when tried to call operator to send extra amenities but it never send up after few hours and we had to called again. Same as we tried to... More

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Dear chuenling, We are deeply sorry to hear that you had an unpleasant experience during your stay with us. There are no excuses why we did not check the cleanliness of your room carefully & ensured that everything is in working condition. It is also not acceptable that we were slow in fulfilling your request for amenities. We hope that... More

Matthew P

Hong Kong, China

2 reviews

Reviews in 2 cities

“A frustrating stay”

Reviewed 17 May 2013 NEW

If you rely on the internet do not stay at this hotel. If you manage to get connected you will be provided with an incredibly slow connection which is almost as good as no connection at all. This is a hotel where the owner must have set out to spend as little as possible and just uses "cool design" to... More

Dear Matthew P, Thank you for taking the time to write to us. We are sorry to hear that the internet was slow & the Room Service order taker was unenthusiastic. We have taken note of these issues & will take the necessary steps to address them. More

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Mag M

Dubai, United Arab Emirates

“Very Average”

Reviewed 7 May 2013

Nothing exceptional to comment upon about the hotel itself, Very average is all respects with the exception of the elevators which are so slow you feel like whole continents are moving faster. The room was OK but very noisy facing the railway line. Not the hotel's fault of course but some more soundproofing could be done.

Dear Mag M, We appreciate receiving feedback from you. We are sorry that you had a less than perfect stay with us at the time when our lifts were in the process of being upgraded. We do hope that you will give us the opportunity to do better in future. More

Shawn L

Singapore

Senior Contributor

26 reviews

20 hotel reviews

Reviews in 13 cities

14 helpful votes

“Almost there, but more effort is still required!”

Reviewed 28 April 2013 via mobile

Overall a good stay. Over a period of 4 days, I finally managed to know some of the staff. Quite a friendly bunch, if one makes the effort. The room cleanliness was there, except that the room attendant forgot to replenish the face towels. One bane of most rooms from my frequent stays here is the poor quality signal from... More

Shawn L has 1 more review of Empire Hotel Subang

“A hotel that really tries.”

Reviewed 27 February 2013

Dear Shawn L, We appreciate you taking the time to write about your recent stay with us. We are disappointed to know that your towels were not replenished. We will ensure that our Housekeeping service is better in future and will look into upgrading the broadband speed in the rooms and increasing our TV channels. More

Sabyj

Malaysia

Top Contributor

54 reviews

33 hotel reviews

Reviews in 27 cities

65 helpful votes

“A bit disappointing”

Reviewed 7 April 2013

I was really expecting a lot more from this hotel, given the location and cost. Staff - the guy checking us in was so unfriendly and moody. Not even a smile. The concierge on the other hand asked too many questions that bordered on intrusive. Check in and check out took forever eventhough we were the only guests. Room -... More

Dear Sabyj, We are sorry to hear that you did not have a pleasant stay with us. Thank you for highlighting your comments, we will enforce service excellence training for our staff on a more regular basis. More

Praveen_K_Singh

bangkok

30 reviews

9 hotel reviews

Reviews in 11 cities

4 helpful votes

“Centrally located - good for business travellers”

Reviewed 6 April 2013

This hotel is centrally located in Subang Jaya area, in the middle of Industrial area. How ever this area is complete township. The shopping mall attached to the hotel adds to the convinience. The food in the Itallian restaurant is good. The breakfast served is having limited variants. How ever the room maintenance, the amenities in the room is adequate.... More

Dear Praveen_K_Singh, Thank you for taking the time to let us know your comments. We are sorry to hear that you had a less than perfect stay with us. We will look into the number of buffet breakfast items and room maintenance. We do hope that we will give us the opportunity to redeem ourselves next time. More

huangwin

indonesia

2 helpful votes

“the worst hotel I've ever been”

Reviewed 21 March 2013

i was check in on 17 December 2012, i've booked the room through agoda and asked for early ci. when i arrived at empire hotel, they told me, i only can ci after 2. so i told them i've request for early ci and they told me "agoda didn't tell them", and they asked for my phone number in case... More

Was this review helpful? Yes 2

Dear huangwin, We are sorry to hear that you did not have a pleasant stay with us. Thank you for highlighting your comments, we will enforce service excellence training for our staff on a more regular basis. More

Roberto S

Bangkok, Thailand

53 reviews

12 hotel reviews

Reviews in 19 cities

36 helpful votes

“Pretentious but not up to the bill”

Reviewed 20 March 2013

Being a vertical hotel, the lifts under maintenance will not help you. Maintenance is temporary, true thing. I got a non-smoking room, that still smelled of nicotine. The iPod dock was out of order, the remote of the TV duly with no batteries, you get either hot or cold water, the mixers would not mix correctly in the shower. Wi-fi... More

Dear Roberto S, We are sorry that you had a less than perfect stay with us. It was unfortunate that the lift was under maintenance during your stay. We have taken note of your comments about the rooms and will apply stringent checks in future. More

Faeez1204

Kuala Lumpur, Malaysia

71 reviews

11 hotel reviews

Reviews in 16 cities

13 helpful votes

“Nice hotel, just a bit noisy sometime”

Reviewed 15 March 2013

I would say the Empire is a nice hotel with interesting interior feature. The breakfast buffer is quite good and the rooms are very clean. Just be sure to request the room facing away from the roads as it can get quite noisy.

See 3 more reviews by Faeez1204 for Subang Jaya

Dear Faeez1204 We are delighted to hear that you enjoyed your stay with us and thank you for writing about it. We do hope that you will stay with us again. More

Quds54

Kuala Lumpur

Contributor

18 reviews

Reviews in 9 cities

8 helpful votes

“Convenient but not not comfortable”

Stayed for a night as we had a function within the neighborhood. Awkward designed rooms, broken into 2 distinct space the foyer that has a bit of space then the room which is tucked in a corner making it look small. Bed was okay but overall not fond of the lay out, haven't seen anything like this before in many... More

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Dear Quds54 Thank you for taking the time to give us your valuable feedback. We are sorry to hear that you had a less than perfect stay with us. We will be taking the necessary steps to rectify your comments. We do hope that you will give the opportunity to redeem ourselves in future. More

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Empire Hotel Subang, Subang Jaya

Empire Hotel Subang

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