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All 8 Sepang hotels »

Pan Pacific Kuala Lumpur International Airport

4.5 of 5
Jalan CTA 4B, Sepang 64000, Malaysia
Hotel amenities
Ranked #1 of 8 hotels in Sepang
4.5 of 5 stars 702 Reviews
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702 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Buggy ride(11)
  • Long flight(11)
  • Pool area(10)
  • Short walk(10)
  • Rooms are large(7)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Would not hesitate(4)
  • Good night(3)
Traveller rating
    377
    226
    65
    19
    14
Only show reviews for Family (91) | Couples (249) | Business (106)
Date Rating
Eldutto
Manchester, England, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

It's OK having a 5 Star Hotel but It's the staff that make it GREAT! and that's what they did for my wife and I. If you are budget minded then I really recommend booking "Club" as we did on our way to Australia. The club lounge is very nice and you will want for nothing virtually all day, in... More

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Beijingfolks
Beijing
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW

Good hotel for KLIA airport. Nice, smaller pool. Good lunch buffet and attentive service in the lobby and main dining room. Very easy walking access to the airport. Rooms were standard international 5 start hotel - clean and fresh. Business centre was helpful and organized. More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
8 February 2012

Dear BeijingFolks, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PAN PACIFIC KL INTERNATIONAL AIRPORT. Your feedback is of great assistance in the improvement of our service. Once again, thank you for taking the time to share your experiences. If there is anything we can do to make your future... More

palmykop
Palmerston North
Reviewer
5 reviews
4 of 5 stars Reviewed 5 February 2012 NEW

The Hotel is attached to the International Airport and has a electric golf buggy style vehicle to assist clients from the Airport to the Hotel. Rooms are large and comfortable. Staff are very helpful and are eager to assist. Bar has an area where you can have meals in a casual atmosphere although the live entertainment can be a little... More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
7 February 2012

Dear PalmyKop, Thank you for all your lovely comments towards our hotel and associates. Pan Pacific KL International Airports prides itself on a practical focus and in supporting personalized care by developing strong relationships with our guests. And thus, this is certainly a reward for us. Once again, PalmyKop, thank you for taking the time to share your experiences. If... More

hewieandco
Western Australia
Senior Reviewer
10 reviews
8 helpful votes
4 of 5 stars Reviewed 5 February 2012

We stayed here on our way to Penang and on our way home. As a stopover hotel it can not be faulted - it allows our family of 5 to fit comfortably in one room. It would be interesting to see some of the updated rooms as some of the fixtures are a little dated. We always eat at the... More

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AKK2050
USA
Contributor
18 reviews
8 helpful votes
5 of 5 stars Reviewed 4 February 2012

Came back perhaps third or fourth time and got upgraded to a nice suite in the corner but could not enjoy much as I only had to stay for one night. This hotel has become my favorite due to convenience of being an airport property. Once again staff were fantastic and friendly as usual. The Concierge team and buggy drivers... More

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mfoon9
Melbourne, Australia
2 reviews
3 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Stayed here overnight for a connecting flight with airasia the next early morning. Checked in late evening, staffs are very helpful and friendly. The hotel is also nicely decorated with lunar new year decos. Went down to Degrees restaurant for a buffet dinner and food is good with a wide choice of selections. ps: 1. Room is equipped with travel... More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
6 February 2012

Dear Mfoon9, Thank you for taking the time to share your feedback via TripAdvisor.com and for selecting Pan Pacific KL International Airports as your preferred Business here in Kuala Lumpur. We are glad that you enjoyed your stay here with us. Thank you for your kind comments and review. I will share this with the associates, we are delighted you... More

Glizzy
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 3 February 2012

Stayed overnight with my 1 year old daughter. I made a booking through the hotel website and requested them the king bed size, the baby cot and a transfer to LCCT, nothing was missed out. They have provided everything i requested beforehand. From the hotel to KLIA i believe its very close but we had to take an early flight... More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
6 February 2012

Dear Glizzy, Thank you for all your lovely comments towards our hotel and associates. Pan Pacific KL International Airports prides itself on a practical focus and in supporting personalized care by developing strong relationships with our guests. And thus, this is certainly a reward for us. Once again, Glizzy, thank you for taking the time to share your experiences. If... More

slc3124
Melbourne
Senior Reviewer
9 reviews
9 helpful votes
3 of 5 stars Reviewed 2 February 2012

About the same age as KLIA, approx 10+yrd, it's been designed by someone with old fashioned ideas of luxury. It's 5 stars but feels 4 stars. The room was clean but not well desinged. This hotel needs to be refurbished by a clever interior designer so there are no visible wires from the lamp/lights in the room. There was no... More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
6 February 2012

Dear Slc3124, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PAN PACIFIC KL INTERNATIONAL AIRPORT. Your feedback is of great assistance in the improvement of our service. Rest assured that we are making every effort to improve on the points you have described and constantly train our associates to improve... More

RajeshUS
Bangalore, India
Top Contributor
64 reviews
55 helpful votes
5 of 5 stars Reviewed 31 January 2012

I arrived from India and Stayed overnight with my friends. Me and friends we came for a vacation and we had one day stop over in Malaysia. Pan pacific Kuala Lumpur International Airport hotel is a wonderful hotel. I really loved my stay at the hotel. Staffs were really supportive. It has a old charm with blend of modern amenities.... More

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PPKLIA, Manager at Pan Pacific Kuala Lumpur International Airport, responded to this review
1 February 2012

Dear Mr.RajeshUS, Thank you for all your lovely comments towards our hotel and associates. Pan Pacific KL International Airports prides itself on a practical focus and in supporting personalized care by developing strong relationships with our guests. And thus, this is certainly a reward for us. Once again, Mr.RajeshUS, thank you for taking the time to share your experiences. If... More

LukeSingapore
Singapore
Reviewer
5 reviews
15 helpful votes
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I have stayed at this hotel in the past, the last time being 2008 and believe it or not it hasn't changed one bit, in fact the room I was given (711) had probably not been touched since that date !! I have stayed a number of times simply because it is located inside the airport perimeter and is therefore... More

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Pan Pacific Kuala Lumpur International Airport Also Known As

  • Pan Pacific Kuala Lumpur
Address: Jalan CTA 4B, Sepang 64000, Malaysia

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Pan Pacific Kuala Lumpur International Airport
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