We arrived at the hotel about 2.30pm on 9th of May just to found that easytobook.com not yet reserve or even mention the hotel about our reservation. And the 'best' part is, we already paid for the reservation. Luckily, we were entertaint by the right person (Mr. Trescott Gregory) at the hotel to solve the problem. He is very kind... More

We (family of 5) stayed for 3 days at the Ariva in a 3-bed appartment. First the positives: - The room we had was huge, with 3 massive bedrooms, a large living room/diner/kitchen, and two large bedrooms. - the breakfast (included in the price) was quite good as well, with lots of sweet choices. - the location of the hotel... More

This old service apartment needs renovation as the rooms and public areas have seen better days. My non-smoking standard room was smallish but thankfully quiet being in an upper floor of the building shared with a bank downstairs. Didn't get to see the suites which they have too. The view of the city was good. TV channel choices were limited.... More

Good and spacious apartment, was perfect for our family with three kids. The rooms were comfortable and well organised. Our washing machine didn't work but was fixed quickly when we asked for help. In general the service was very good; the staff tried very hard to help with all our questions, and found my bank card when it went missing.... More

This "new" "hotel" appears to be what was previously an older hotel or apartment block. Anyway, it is centrally located in Kuching within easy walking distance of everything that you would want to see or visit in the City. Pros: good views and a very good room rate. Cons: weak wi-fi service; old-fashioned bedroom and bathroom, both of which need... More

Stayed for 2 nights.The room are spacious and clean.Apartments have fully equipped kitchen including washing machine and dryers.A very good,polite and helpful front desk staffs.Breaksfast are basic but good..Swimming pool are at the roof top which can have a good view.If you see the website hotel photo galleryand brochures,you can get the same expectation at the apartment...And tips from me... More

Stayed here for two nights. The room is quite spacious and clean. Bathroom is ok, with centralized hot water and a wonderfully strong water pressure, the showers were fantastic. The hotel is more like a service apartment than a hotel, which I like. For room access, they gave you a key for your room and a security card, for the... More

Stayed at this hotel for 2 nights during a business trip. Hotel rooms are a bit dated already and could use some renovation. Breakfast was very basic but acceptable. Location is good as it is near restaurants and mall areas. Hotel does not have a business center and staff was not helpful when I needed to print some documents. Great... More

Great location, however there was a male front desk staff that was a little 'trying to hard' breakfast is a mix of local and continental fare, when we were there the 2nd morning, there was a wedding entourage that was also in the hotel, they helped themselves to the breakfast although they are not guests and the hotel did not... More