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All 39 Kuching hotels »

Riverside Majestic Hotel

4.0 of 5
Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
Hotel amenities
Riverside Majestic Hotel
Ranked #7 of 39 hotels in Kuching
4.0 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    27
    36
    20
    4
    1
Date Rating
Kuala Lumpur,Malaysia
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Stayed here in mid May 2012, over Mothers day weekend for a corporate affair, over 3d 2n. Had a a deluxe king, and found the room comfortable and well appointed for I believe a 3-4 star. Here is my list of the upsides and downsides: Upside: - Love the aromas that was wafting around,created a pleasant atmosphere everytime I was... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2012
2
people found this review helpful

This is my first trip to Kuching and I must say my wife and I are enjoying our stay in Riverside Majestic Hotel. We checked in on 6th May and will check out on the 13th May, ie this Sunday. From the moment we stepped in, we were welcomed by ever so friendly Staff who seems to be very happy... More

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MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
14 May 2012

Dear Guest, Thank you for your review and recommendation. We are pleased that you have enjoyed your first stay with us and look forward to having you back again. To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee. If we can be of assistance in any way, please do not hesitate... More

Subang Jaya, Malaysia
1 review
3 of 5 stars Reviewed 7 May 2012

The reception didn't even smile. When I check in I was told I need to put a deposit even though my company was paying for my stay but when i helped my colleague to check in a few hours later, (different Receptionist) said we can choose to pay the deposit or not. When I ask what was the deposit for,... More

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MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
14 May 2012

Dear Guest, Thank you for your review and recommendation. We apologize for the unpleasant experience and have forwarded your concern to the relevant departments for service improvement. We would like to thank you once again, for taking your time to let us know how we can always do better and we look forward to having you stay with us again.... More

Singapore
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 May 2012

It's a 4-star hotel trying to be 5, and is probably 3.5. The rooms are fine (got a deluxe which was very spacious and floor-to-ceiling windows on two walls overlooking the river - lovely). But let's face it, you're still in deep Malaysia. We got: - Mistaken wakeup calls at 6am (never asked for one) - Power cuts every day... More

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See 9 more reviews by CultureChaser1234 for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
14 May 2012

Dear Guest, Thank you for your review and recommendation. We apologize for the inconveniences experienced and have forwarded your response to the respective departments for service improvement. We are most gracious that you have taken your time to let us know how we can always do better and look forward to having you stay with us again. If we can... More

Geelong, Australia
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 19 April 2012
2
people found this review helpful

We stayed in a front room facing the river which was really lovely. The room was clean and large. We enjoyed the pool, and always had it to ourselves which was a great way to relax after a tiring day either walking the beautiful city and waterfront or touring. Breakfast was ok nothing special in fact we did go out... More

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See 7 more reviews by jimmyboy62 for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
21 April 2012

Thank you for your review and recommendation. We are pleased that you have enjoyed your stay with us and look forward to having you stay with us again. To ensure that you get unbeatable rates, do check out our Best Price Guarantee. It is our sincere desire to continuously strive and deliver great service at every opportunity, and your comment... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 April 2012

Staying here during an international conference held in BCCK..the staffs are friendly especially the front desk..they eager to help you even in the middle of the night..the room service also giving good services..everything's ok except for breakfast...sometimes limited choices..after all, the cleanliness of the hotel and the warm hospitality service rendered to me will surely remembered..

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See 4 more reviews by HarrieIswandy for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
15 April 2012

Thank you for your review and recommendation. We are pleased that you have enjoyed your stay with us and look forward to having you stay with us again. It is our sincere desire to continuously strive and deliver great service at every opportunity, and your comment on the breakfast spread has been forwarded to the relevant department. If we can... More

Wiltshire UK
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

I was pleasantly surprised by this hotel, not having been in Kuching since 1966. It was clean, comfortable and the air-conditioning worked effectively. The staff were charming and the food was good. Although it is pretty close to the Kuching River, it is not actually beside it. It is within easy walking distance of a fascinating variety of restaurants. One... More

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See 4 more reviews by Christopher2861 for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
2 April 2012

Welcome back to Kuching and thank you for your review and recommendation. We are pleased that you have enjoyed your stay with us and look forward to having you stay with us again. It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence if we can be of assistance in any way, please do... More

Johor Bahru, Malaysia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

Have stayed here for 2 nights. Superb location and surrondings. Just located a street infront of the Waterfront whereby we could easily take the water taxi for cross the Sarawak River to get some kuih lapis, their local delicacy. A stroll at the waterfront during the night or shopping out is very relaxing with lots of food/drink stall or kiosk... More

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See 5 more reviews by Berries9497 for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
1 March 2012

Thank you for your review. It was a pleasure having you stay with us. Do not hesitate to contact us for assistance or for great deals when planning your next visit to Kuching. We look forward to serving you and your loved ones at Riverside Majestic Hotel, Kuching. More

Pulau Penang, Malaysia
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

My mom in law got a member voucher to stay one night at executive room at this hotel. As executive as it sound, my expectation is very high. First impression of the executive room was quite disappointed where the room is small, and no free internet even it's an executive room. The breakfast was not bad, a lot of choices... More

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See 4 more reviews by kazama82 for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
15 February 2012

It is our sincere desire to continuously strive and deliver great service at every opportunity and we would like to thank you for staying with us and for your feedback. Just for clarification, all rooms at Riverside Majestic Hotel are equipped with free high speed wired internet. Guests staying on Executive floors are entitled to usage of our Executive Lounge... More

Petaling Jaya, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I have stayed in all the four-to-five star hotels in Kuching, old and new since 1995. And the Riverside Majestic is the one that pleases me the most! Location, and food are its plus points, other hotels can't beat!

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See 7 more reviews by nuzam for Kuching
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review
19 February 2012

Thank you for your review and feedback. We look forward to having you stay with us again, and do not hesitate to let us know how we can always improve. More

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Additional Information about Riverside Majestic Hotel

  • Riverside Majestic Kuching
  • Hotel Riverside Majestic
Address: Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
Price range (per night):* 66 AUD - 157 AUD

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Riverside Majestic Hotel
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