We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Kuching hotels »

Batang Ai Longhouse Resort, Managed by Hilton

3.5 of 5
Lubok Antu, Sarawak, Malaysia | C/O Hilton Kuching, Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Hotel amenities
Offers & Announcements
Great Getaway - 33% off
Batang Ai Longhouse Resort, Managed by Hilton
Ranked #8 of 39 hotels in Kuching
3.5 of 5 stars 168 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

168 reviews from our community

What travellers say about this hotel
  • Canopy walk(4)
  • Swimming pool(4)
  • Very expensive(3)
  • Other guest(3)
Traveller rating
    42
    59
    48
    10
    9
Only show reviews for Family (21) | Couples (75) | Business (1)
Date Rating
alabama
Top Contributor
128 reviews 128 reviews
Reviews in 73 cities Reviews in 73 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

We stayed here as part of a tour. It was a very long drive from Kuching followed by a ferry ride in the rain. There is not anyone to help you with your luggage and it is quite a climb up to the lodge. As we had several people with health concerns this was an issue. The room was clean,... More

Was this review helpful? Yes
See 3 more reviews by cyntul2no for Kuching
Kuching
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012

Me, my friends and their families had really enjoyed staying at this wonderful place, Batang Ai Longhouse Resort. Everything was well organised and planned, thanks to Deborah Ong. She had been really helpful. The place is stunning and amazing! Although there are good and bad going on during my stay, so I will like to give some comments. The Good:-... More

Was this review helpful? Yes
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
25 May 2012

Dear Valued Guest Warm greetings from Batang Ai Longhouse Resort, managed by Hilton. We are delighted to note that you had enjoyed your stay. We have also taken note of the deficiencies in services that you experienced during your stay and we apologise for all the inconvenience caused. My team and I look forward to welcoming you back again to... More

Elmhurst, Illinois
Top Contributor
106 reviews 106 reviews
Reviews in 68 cities Reviews in 68 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

My husband and I recently stayed 2 nights, as part of an organized tour, at the Hilton Batang Ai. The location is beautiful, stunning!!!! The rooms, while not new, have everything you need, including coffee/tea making facilities, fridge and losts of storage space, which we appreciated. The rooms do not have a safety deposit box but you can easily get... More

Was this review helpful? Yes
See 2 more reviews by trvlbufElmhurst for Kuching
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
11 May 2012

Dear Guest Warm greetings from the Batang Ai Longhouse Resort, managed by Hilton. I am delighted to read your very positive feedback on TripAdvisor. The entire team look forward to another opportunity soon to welcome you back. With kind regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton More

Oxted, United Kingdom
Top Contributor
76 reviews 76 reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 29 April 2012 via mobile
2
people found this review helpful

I rather agree with a previous review on this from someone who had also spent the previous night at a very primitive Iban longhouse as we had.   Although the longhouse was the experience of a lifetime, it was a huge joy to arrive at the Hilton resort, after the previous night's complete lack of sleep (8 hours under a... More

Was this review helpful? Yes
See 2 more reviews by jimmy55bellies for Kuching
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
11 May 2012

Dear Guest Thank you for sharing your experience from your recent stay with us at Batang Ai Longhouse Resort, managed by Hilton on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I was also thrilled to read that you enjoyed everything about the... More

Barcelona, Spain
Top Contributor
74 reviews 74 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

My husband and I stopped here for one night during our honeymoon around Borneo. You get there after a long ride from Kuching and a quick ferry trip, it is placed in a small isle in the middle of a lake. When we stayed there wasn't a lot of guest and we had the swimmingpool completely to ourselves, in a... More

Was this review helpful? Yes
See 3 more reviews by sophietheblackcat for Kuching
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
30 April 2012

Dear Guest Thank you for sharing your experience from your recent stay with us at Batang Ai Longhouse Resort, managed by Hilton on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I was also thrilled to read that you would liked to stay... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I'd just like to start off by saying that we were extremely impressed with the location, facilities and staff at the resort. We loved our room, which was very clean with good A/C and nicely decorated, the pool was great and the Batang Ai setting was breathtaking. I would have rated this resort as 5 star if the food had... More

Was this review helpful? Yes
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
30 April 2012

Dear Guest Thank you for posting a review on TripAdvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues, however we have also taken note of your feedback with regards to the quality of food served. Please accept our sincere apologies for the inconvenience caused.... More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 14 April 2012

This hotel is only average with simple rooms and a simple restaurant, although the isolated lake-side location is impressive. There is one computer for all guests to use in the lobby, and the connection to the internet is--at best--primitive and unreliable with its dial-up system. Worst of all, however, is the fact that all staff members appear poorly trained and... More

Was this review helpful? Yes
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
19 April 2012

Dear Guest Thank you for posting your feedback on TripAdvisor website. We are certainly disappointed to learn that part of your experience with us did not meet your expectations particularly with regards to the internet access. Whilst you have highlighted your experience, we will continue to work hard to ensure all our guests are made to feel welcome. We are... More

Basingstoke, UK
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

Beautiful location across the lake. Takes a while to get there but we'll worth it especially after a night with the iban tribe the night before. Great rooms, food was good although the buffets arent great but the a la carte is good. Lots of groups here so gets quite busy. Ok it's not Hilton as you know it but... More

Was this review helpful? Yes
See 2 more reviews by KathMacca for Kuching
United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2012

my boyfriend and i stayed here for one night, after a night in an iban longhouse this place was like pardise!! we were greeted with a drink and smiles all round!! our room was lovely and we had a lovely lizard living in our room! my favourite animals are bats and we had a whole family of them right outside... More

Was this review helpful? Yes
See 2 more reviews by guesshowmuch for Kuching
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
19 April 2012

Dear Guest We thank you for your favorable feedback following your stay with us at the Batang Ai Longhouse Resort, managed by Hilton and we are delighted to learn that you had an enjoyable and comfortable stay. I have shared your kind comments with the team and we look very much forward to seeing you again soon. With kind regards,... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 March 2012
2
people found this review helpful

This was a very nice experience, stayed at the Hilton in Kuching for 2 nights and then used the shuttle provided, for a charge by the hotel, to get to Batang Ai. It is a 4 hour mini bus ride and then 15 minutes on a boat. The weather was beautiful and the approach was just amazing, the hotel was... More

Was this review helpful? Yes
See 6 more reviews by Tallhobbit62 for Kuching
Jon Warmington, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review
29 March 2012

Dear Guest Warm greetings from the Batang Ai Longhouse Resort, managed by Hilton. We thank you for your favorable feedback following your stay with us and we were delighted to learn that you had and enjoyable and comfortable stay. Indeed the property has a very relaxing ambience and I am glad to hear that you were well taken care off... More

Travellers who viewed Batang Ai Longhouse Resort, Managed by Hilton also viewed

Damai Beach Resort
3.5 of 5 stars 217 Reviews
Kuching, Sarawak
Show Prices ABS:HotelCheckRates-d299160?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Pullman Kuching
4.5 of 5 stars 436 Reviews
Kuching, Sarawak
Show Prices ABS:HotelCheckRates-d1594099?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Kuching
4 of 5 stars 326 Reviews
Kuching, Sarawak
Show Prices ABS:HotelCheckRates-d300609?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 39 hotels in Kuching, ranked by popularity »

Been to Batang Ai Longhouse Resort, Managed by Hilton? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Batang Ai Longhouse Resort, Managed by Hilton

  • Hilton International Kuching
  • Hilton Kuching
  • Kuching Hilton
Address: Lubok Antu, Sarawak, Malaysia | C/O Hilton Kuching, Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Price range (per night):* 78 AUD - 136 AUD

Owners: What's your side of the story?

If you own or manage Batang Ai Longhouse Resort, Managed by Hilton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Batang Ai Longhouse Resort, Managed by Hilton
Show the lowest price for this hotel (from our partners)
Show Prices