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Hilton Kuching

4.0 of 5
Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Ranked #5 of 35 hotels in Kuching
4.0 of 5 stars 294 Reviews
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294 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • River view(9)
  • Executive Lounge(6)
  • Helpful and friendly(5)
  • Swimming pool(4)
  • Free internet(3)
  • Bako National Park(3)
  • Riverview rooms(3)
  • Comfortable bed(3)
  • Breakfast buffet(3)
Traveller rating
    110
    118
    46
    14
    6
Only show reviews for Family (40) | Couples (131) | Business (30)
Date Rating
GreatGTraveller
Kuala Lumpur, Malaysia
Contributor
16 reviews
14 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

Hilton has been in Kuching for many years and recently went through a thorough refurbishment in all their rooms and some of their facilities. Located right at the water front, this is a great convienient choice for any visits to Kuching. Many tourist sights and abundance of restaurants are all within walking distance. Do try their famous kolok mee and... More

Was this review helpful? Yes
Jon Warmington, General Manager at Hilton Kuching, responded to this review
10 February 2012

Dear Guest Warm greetings from the Hilton Kuching. We thank you for your favorable feedback following your stay with us and we are delighted to learn that you had an enjoyable and comfortable stay. Indeed the property has a very privileged position in the city with fantastic views of the Sarawak River and walking distance to places of interest. I'm... More

AliG965
Northern Ireland
Senior Reviewer
6 reviews
7 helpful votes
5 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

We arrived at the Kuching Hilton in the pouring rain on Christmas Day 2011- with my luggage left in Kuala Lumpar. Despite arriving at 10.30am we were checked in immediately to a very comfortable room and my luggage was delivered to the room within a couple hours. We stayed for one night en route to Batang Ai and when we... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
25 January 2012

Dear Guest Thank you very much for posting such a positive review on TripAdvisor. We thank you for your favorable feedback following your stay with us and we are delighted to learn that you had an enjoyable and comfortable stay. Indeed all the team members provides memorable experience that is hard to forget. One of our main priorities is making... More

Sedgtrav1
Doncaster, United Kingdom
Contributor
18 reviews
8 helpful votes
4 of 5 stars Reviewed 21 January 2012

Our travel agent had booked a couple of days at this hotel before a trip into the jungle for a few days before returning for another couple of days. We had no problems at check in and had a great room with huge windows and views out over the Sarawak river and the spectacular Parliament building opposite. The room was... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
25 January 2012

Dear Guest Warm greetings from the Hilton Kuching and thank you very much for your very positive comments on TripAdvisor. We are delighted to note that you liked the services, from check in time to our newly renovated rooms and our breakfasts. As regards to your comments on the buffet dinner, we take pride in informing that we regard the... More

Davidm99999
Sydney, Australia
Senior Contributor
21 reviews
10 helpful votes
4 of 5 stars Reviewed 19 January 2012

We recently styled at the Hilton in Kuching and were delighted to have he our rooms upgraded to river view on the penthouse floor. It was amazing we had 2 bedrooms with lounge and tv room in between. We also were able to use the executive lounge on the 12th floor which was appreciated after returning from shopping or a... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
20 January 2012

Dear Guest Warm greetings from the Hilton Kuching. We thank you for your favorable feedback following your stay with us at Hilton Kuching and we were delighted to learn that you had and enjoyable and comfortable stay. I have shared your kind comments with the team and we look very much forward to seeing you again soon. With warm regards,... More

michael p
Caloundra, Australia
Senior Contributor
22 reviews
15 helpful votes
3 of 5 stars Reviewed 17 January 2012

We arrived on xmas day for 6 nights in an executive suite. Check in went smoothly and our first impressions of the service was good, however from there on the service deteriorated. The staff in the executive lounge were all trainee,s and had very limited English skills making requests difficult and prone to error, with long delays. The xmas buffet... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
19 January 2012

Dear Guest Warm greetings from Hilton Kuching and thank you for posting your feedback on TripAdvisor website. We are certainly disappointed to learn that the later part of your experience with us did not meet your expectations particularly with regards to the services at the Executive Lounge. Whilst you have highlighted your experience, we will continue to work hard to... More

Vardomannen
Son, Norway
Senior Contributor
34 reviews
211 helpful votes
4 of 5 stars Reviewed 10 January 2012
6
people found this review helpful

My third visit to Kuching, and my second stay at the Hilton. Stayed on the executive floor with good service, great staff, and a relaxing lounge (although other travellers ought to remember that their mobile phone conversations are not generally of interest to others, so there's no need to relay information at 130+ decibels!). Otherwise the lounge had a reasonable... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
19 January 2012

Dear Guest, Warm greetings from the Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton. We thank you for your favorable feedback following your stay with us and we were delighted to learn that you had an enjoyable and comfortable stay. Indeed the property has a very privileged position within the city with fabulous riverview and comfortable rooms; in... More

WorldCitizenMalaysia
Malaysia
Senior Contributor
29 reviews
27 helpful votes
4 of 5 stars Reviewed 4 January 2012

stayed for four nights at the Kuching Hilton in dec 2011. this is one of Kuching's oldest hotels, and is undergoing renovations and upgrades. the executive floor and rooms (where I stayed) have been completed, and have significantly brightened up this hotel. the new executive rooms are not large, but are nicely furnished and have wonderful views of the Sarawak... More

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Jon Warmington, General Manager at Hilton Kuching, responded to this review
19 January 2012

Dear Guest Warm greetings from the Hilton Kuching and I thank you for such a positive feedback. I'm really glad you thoroughly enjoyed your stay and that you liked the facilities offered in the hotel especially our rooms. The location is definitely a plus point allowing spectacular river-views. We have also taken note of your comments regarding the bathroom size... More

Markus W
Canterbury
Contributor
20 reviews
8 helpful votes
4 of 5 stars Reviewed 4 January 2012

We stayed in 2 seperate rooms either side of a trip to Batang Ai and we found both to be equally comfortable. We saw no problems with the rooms and even though there was renovation work there at the time of our visit it did not cause any problems for us. The hotel is placed in a very nice location... More

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Richard Margo, Manager at Hilton Kuching, responded to this review
9 January 2012

Dear Guest Thank you for posting a review on TripAdvisor. We thank you for your favorable feedback following your stay with us at Hilton Kuching and we were delighted to learn that you had an enjoyable and comfortable stay. Indeed the property has a very privileged position. We are delighted also to note that you liked our breakfast and the... More

Denise143
bridge of weir
Contributor
11 reviews
10 helpful votes
4 of 5 stars Reviewed 20 December 2011

we stayed in this hotel as part of our Borneo Adventure in July 2011. our room was very spacious, clean and the beds were very comfortable. The view from our hotel room was stunning looking over the river. The position of the hotel was also ideal for walking downtown and not far from where we would take our river cruise.... More

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Richard Margo, Manager at Hilton Kuching, responded to this review
30 December 2011

Dear Guest, We thank you for your favorable feedback following your stay with us at Hilton Kuching and we were delighted to learn that you had and enjoyable and comfortable stay. Indeed the property has a very privileged position in the city. I have shared your kind comments with the team and we look very much forward to seeing you... More

DonBoy69
Kuala Lumpur, Malaysia
Contributor
13 reviews
10 helpful votes
5 of 5 stars Reviewed 9 December 2011

Our family of 2 grandparents, 2 parents and 2 kids stayed in 2 rooms in late November (how's that for numerical alliteration?). We got 1 corner room with a fantastic view of the waterfront and a room on the club floor. Room was clean with all modern amenities including LCD TV, and looked recently refurbished. For the club room, we... More

Was this review helpful? Yes
Richard Margo, Manager at Hilton Kuching, responded to this review
13 December 2011

Dear Guest, Thank you for sharing your experience from your recent stay with us at Hilton Kuching on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I was also thrilled to read that you enjoyed the food and beverage offering in our outlets... More

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Hilton Kuching Also Known As

  • Hilton International Kuching
  • Kuching Hilton International
  • Kuching Hilton
Address: Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia

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