The Best Western is not a swank hotel. We booked for a reason - we had teenage kids so we didn't splurge. We took a "suite" for privacy. It wasn't the worst, but not the best. We had four people and they gave us four towels. Not sure about you, but girls I know need towel for hair and one... More

I wasnt too impressed with the stale smoke smell when I first got into the room which was quite small. The smell went away after I turned the ac. In the end it's hard to beat the value of this place when breakfast is included too.

We thoroughly enjoyed our stay at the Best Western hotel in Kota Kinabalu. The location is excellent, and you can walk to most destinations easily. The breakfast was good and our room was quiet, clean and the bed very comfortable. The staff were very friendly and we had no problems with anything.

Last minute booking trough Agoda. Choose this hotel because of the "Best Western" brands it carries. Stayed in Deluxe Double room for about RM170 inc of breakfast. Found it to be of below average quality. Arrive at the hotel at about 10pm and check-in was a breeze although no smile from the receptionist (Maybe she was tired). The lobby area... More

Good location, close to a couple of malls, banks and eateries. Room was clean, but not spotless, mine had a nice view of the main street. Wifi was free, and was slow most of the time. My main gripe is that the shower did not have hot water for the two nights I was there. If there's no hot water,... More

I was there with a group. Had a room with no window, which was a bit unsettling. Room was clean and quiet, but hallway outside room had stacks of extra chairs for conference room on the floor. Bathroom had very little counter space, and room did not have a safe (if that is important to you). Hotel is within walking... More

Spent two nights here at the start of a holiday in Sabah. It's a bit tired with small public areas. Room OK, clean and comfortable. Breakfast a joke, small area packed with tourists with food disappearing as soon as it appears, you need to time your run and be prepared to fight your corner. On the whole OK value for... More

We probably were in the old side of the building because our room was very basic. The bathroom was sufficient but there was no place for your beauty case or hang your clothes. Breakfast was average. Staff was friendly and efficient. The hotel is conveniently located for the ferry, shopping and restaurants. The hotel is reasonably priced.

Even if the building is horrible, this hotel provides renoved double room which have a nice view on the streets / sea. A/C is working well and breakfast at hunter's bar (included) is just huge (very good pan cakes / wafels by the way). Location is perfect if you want to be close to the jetty to visit the islands.... More