23 Love Lane feels more like a home than an impersonal hotel and is run like a bed and breakfast where the service is more intimate. It is a beautiful house where each room is decorated differently and art work is scattered throughout. Breakfast was made to order each morning. The staff can arrange a vehicle to drive you around... More

You won't regret with your choice. It's maintained well despite opening since 2011. The staff kindly remind us that main door will be locked around 9pm yet you can just pull the bell to open the door. It is a quiet street with just a few steps away from buzzling chulia street. But that doesn't spoil our mood. Nice breakfast... More

This was my second trip to 23 Love Lane and I was not disappointed. As I walked into the reception, I was welcomed like a family member returning home. It was truly heart warming and truly made me all the happier that I'd returned. The hotel is immaculately maintained and the service is fantastic. The rooms are big and comfortable... More

This hotel has a great atmosphere and service second to none. Hospitality such as this is next to impossible to find. I was well cared for and well fed throughout my 3 day stay. I ordered a cooked breakfast each morning and had more food than I was able to finish. I was impressed that the staff addressed me by... More

If you forgot to bring your silver Rolls Royce to park in the Eastern and Oriental Hotel courtyard (I stayed there two decades ago, prior to its renovation) be not dismayed, the Heritage Hotel at 23 Love Lane (easily found off Jalan Chulia) defines excellence on a less grandiose scale. Careful attention has been paid not only to the fine... More

We were informed that we had been upgraded to the grand room at second level with the little library outside our room. We were served with a special cooling drink when we reach the hotel while waiting to check in. We both love the taste of this drink. The room is spacious and clean. We were given 3 remote control,... More

Beautifully restored traditional extended family home with well chosen art throughout and furniture appropriate to its past. Our stay of 5 nights was enhanced by having the hotel as our base and by its friendly and obliging staff. Its common areas (reading room, gardens and the lobby) were cool, peaceful places for contemplation, reading, a quiet drink and conversation.

One of the hidden treasure of George Town. The hotel is located at Love Lane, a small lane in inner George Town which is pretty hard to locate. But the shortfall stops there. Every other things about the hotel were lovely, from the staffs to the rooms, every needs and details were being taken care of. I have the privileged... More

A boutique hotel styled as if you are staying in a local townhouse with pleasant surprises in terms of decor and hospitality with a personal touch. From clean nicely decorated generously large rooms with comfortable beds to relaxing courtyards and lounging areas to wonderfully courteous staff. Afternoon tea (coffee) served with kueh-kueh (local delicacies) and reading area with interesting books... More