We stayed here for a day in a family room with a double bed and a single bed. The room was rather clean, with hot water and clean toilet. However the bathub was broken. There's a free shuttle bus stop just beside the hotel and a bus stop very near the hotel. There's a back entrance that leads to Cheong... More

Merchant Hotel is set strategically on Penang Rd., which is very near to almost everywhere that you would want to visit in Georgetown. Cheong Fatt Tze mansion which is one of the major attractions in Georgetown is just one road behind this hotel. Other heritage places of interest are mostly walking distance from the hotel as well (eg. the national... More

I stay here for 2 night...but i can said i would never stay at this hotel again....i cant sleep for whole night because of the noisy sound from Pub, Disco come from the ground floor...so the person who cant sleep in a noisy condition better dun choose this hotel....

We've stayed at the Merchant a couple of times and thought it was pretty good value. But on our last visit, in 2007, $300 was stolen from our room. It was perfectly obvious that hotel staff did it. Several young men from the staff hang out by the elevator on the 3rd floor. Every time you take the elevator down,... More

The Merchant Hotel in Penang Road, Georgetown, Pulau Pinang, Malaysia gave us a very bad reception services. At first, we see the room no. 603 insisted by a female indian receptionist, the room is nice then suddenly a room servicer came and recommended us even more nicer room no. 605 and we like it. So we speak to a female... More

It is an old hotel, but do not be deterred by the old facade and out of date carpets. Its location is excellent ( just beside the free hop on-hop off bus service stop) and the service is great. It is old but the people there still take pride in their profession and respect their guests. I booked a room... More

I went to Penang last week and stayed for 7 nights there at various hotels to try out the service and take advantage of special cheap room rates. From Tanjung Bungah Copthorne Orchid to Paradise Hotel to Georgetown Traders Hotel to Cititel to Merchant, a grand tour of Penang! Stayed for a night here before checking out and went to... More