Stayed in this hotel last month during the week of Chinese New Year for 2 nights with my family (with 2 kids). Satisfactory cleanliness and service. However, I was disappointed that the wardrobe sliding door is damaged (sliding wheel of the door is broken) and the safe deposit box is not working. Bathroom is OK, with various type of shower... More

Stayed there during the Christmas break. I rated it very good not because the place is really very good, but for the price I paid for the room, I guess the overall experience is considered good. The room is a good size and clean but in need of upgrading work. Furniture functional but old and the bathtub is badly stained.... More

Ipoh has never been on my radar for a holiday until i discovered the Impiana Hotel, formerly the Casuarina. The Impiana's ambience and the hotel staff are a rare find in a city where hotels are mushrooming everywhere. It just has this get away feel from the usual bustle of the city. The PR Manager has her work cut out... More

Coming to Impiana was like a deja 'vu! I was reverted back many years ago where i get to meet old friends and the hotel itself gave me a sense of 'being at home' since the staff was so warm and full of courtesy especially the front office and Ms Anne Dass (PR manager). Was suppose to stay for just... More

ok i stay here almost for 2 MONTHS..yes this hotel is old & need lots of thing to be upgrade but overall compare to regalogde, tower regency & ritz garden, i choose impiana. the staff are totally friendly and really feel like home, u should meet en abu bakar, nizam, maya, kiran and few friendly staffs. the room service just... More

I had à really nice breakfast at the Deli inside the hotel. I took à croissant and à fresh Apple and celery juice. No sugar no water no ice only freshly squeezed juices. The staff were very nice and friendly. I recommend this place. Perfect for à nice breakfast and a good cup of coffea. More

Had a recent trip with my husband and decided to check into this hotel based on reviews and friend's recommendation. Overall are good. Decent room, nice food and helpful employees, especially the concierge when we needed help with the directions. The only problem that we faced was the wireless internet connection was pretty slow and it takes a long time... More

We stayed in Club Room in Dec 2011 for 4 nights from Xmas night. This includes our 2 year old child. Check-in at reception was ok except they were a bit short staffed and took a while. Staff was polite otherwise. We were not given instructions on where the Club Lounge was, and we were not briefed on the snacks/drinks/fruits... More

Stayed one night at the club room, the room was ok. Loved the pastries at The Deli. Very strategic location, just minutes away from city centre. Friendly and helpful staffs. definitely will return to the hotel again for my future visit. More