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All 34 Kuantan hotels »

Vistana Hotel Kuantan

Jalan Telok Sisek, Kuantan 25000, Malaysia
Hotel amenities
Vistana Hotel Kuantan
Ranked #3 of 34 hotels in Kuantan
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    7
    28
    6
    1
    0
Date Rating
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 24 May 2012 NEW

I was in Vistana for a business trip two weeks back. It was my first stay there so I do not have mug expectation to be honest. Check-in was a breeze, and upon reaching the room, it was well equipped; LCD TV with satellite channels and wi-fi all over. The bed is oh-so-comfy, and a very, much welcomed feature of... More

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kuala lumpur
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2012 via mobile

We stayed at this hotel last weekend since our last stay about two years ago. The room is average size, clean, and the bed is comfortable. The check in and check out are quick, and the reception even gave us cold face towels to refresh us from a long journey. That can make you feel welcome. The concierge is friendly... More

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Sharon Ang, General Manager at Vistana Hotel Kuantan, responded to this review
10 May 2012

Greetings from the Vistana Kuantan. Thank you for taking the time to write about your recent experience with us. Your feedback is certainly a beneficial to us all to continue improving our service to you and all our valued customers. Thank you once again for the review and hope you will still come back again to us with the above... More

Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

I've stayed for a night at this hotel on 25th of April.Before depart to the destination,I've visited their website and made a reservation through online.I was impressed by their customer service as they did send me a sms and also email to confirm my booking shortly right after I made the booking.Basically the hotel is very easy to find in... More

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Sharon Ang, General Manager at Vistana Hotel Kuantan, responded to this review
10 May 2012

Greetings from all of us in Vistana Hotel Kuantan. Glad to note that you have a pleasant stay with us and we are looking forward for your returns in the very near future. Wishing you have a wonderful day. More

KL
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 27 March 2012
6
people found this review helpful

There is a need to mention that Vistana Hotel is by the YTL group, thus, the quality and hospitality of the stay is guaranteed to a certain extent. Pleasant lobby layout and very friendly front office desk. My room was on the 3rd floor and one interesting thing to note is that one has to be very careful with the... More

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See 2 more reviews by Hotelier_Dr for Kuantan
Sharon Ang, General Manager at Vistana Hotel Kuantan, responded to this review
2 April 2012

Thank you for your review and for choosing to stay with us on your recent visit to Kuantan. In response to your comments, I must apologize that you encounter unlock window in your room. This is not our norm practice as all the window in the guest rooms are need to be permanent locked for safety reason. I have reviewed... More

Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 March 2012
3
people found this review helpful

Just got back from Kuantan for a weekend get-away. I booked the hotel via website, very efficient. After few hours, I received confirmation of booking via mobile & email. I booked a deluxe room, however upon check-in, I was upgraded to Executive Deluxe since there's no non-smoking deluxe room availability. That's a bonus! Staffs are very kind & polite. Just... More

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Sharon Ang, General Manager at Vistana Hotel Kuantan, responded to this review
2 April 2012

Greetings from the Vistana Kuantan. Thank you for choosing our hotel for your recent stay in Kuantan. We are glad to note that our service has met your expectation and overall you had a pleasant stay with us. I do apologize for the cigarette smells of the pillow in your non-smoking room. I have reviewed this matter with my Department... More

Seremban, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 March 2012
3
people found this review helpful

It was a nice hotel stay within the suburbs of Kuantan.... A real comfy stay and good service... A 5 star service a would say... Breakfast was nice but the variety might be lesser than what you would have expected... If you would need internet access... I am sorry to say the their Wifi is the worse i have experienced....... More

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Wayne Lee, General Manager at Vistana Hotel Kuantan, responded to this review
20 March 2012

Greetings from the Vistana Kuantan. Thank you for choosing our hotel for your recent stay in Kuantan. We are glad that you had a comfortable stay and found our services to be 5 Star. A true honor indeed. I do apologize for the unsatisfactory speed of the Wi-Fi. We’re currently in the midst of upgrading our Wi-Fi services to serve... More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 March 2012
3
people found this review helpful

Having 2D1N stayed in this hotel. New modern look of room. Very clean and cozy. Only breakfast choices not up to expectations. The rest was ok.

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Wayne Lee, General Manager at Vistana Hotel Kuantan, responded to this review
15 March 2012

Greetings from Vistana Kuantan. Thank you for taking the time to write a review of our hotel. We appreciate your feedback and support which helps us to continue improving our guest experience. We look forward to welcoming you back in the future. More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 March 2012
5
people found this review helpful

We spent a single night at the Vistana Hotel in Kuantan, Malaysia, "because it was there"....we were cruising, looking for somewhere to stay. How fortuitous! This hotel is really excellent, better than the Equatorial in Malacca, several grades above the Amara in KL or any of the Genting or Cameron Highlands places. The "Executive" room was of an adequate size,... More

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Wayne Lee, General Manager at Vistana Hotel Kuantan, responded to this review
8 March 2012

Greetings from the Vistana Kuantan. Thank you for taking the time to write about your recent experience with us. It is truly an honor to be called First Class. Your review is certainly an inspiration to us all to continue our efforts and focus on guest experience. I do apologize for the smell of smoke in the room. Rest assured... More

Klang Valley
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 27 February 2012
5
people found this review helpful

It was not a planned trip and we were rushing. We checked in really late and without reservation. At first we got a bit worried whether we could get a room. However, the front desk staff particularly En. Zaini has facilitated us. He was very helpful and super courteous. Same goes to the other staff. The room was so clean,... More

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Wayne Lee, General Manager at Vistana Hotel Kuantan, responded to this review
7 March 2012

Greetings from all of us here at the Vistana Kuantan. I am glad that your stay with us was a pleasant one and that you feel at home with us. You have our commitment that we will continue our efforts, focusing always on our guest experience. Last but not least, thank you for the great review and we look forward... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 February 2012
4
people found this review helpful

My Mum and I loved staying at this hotel. The room was lovely, the bathtub water really hot, and the hotel staff almost unbelievably helpful. Highly recommended. Thank you very much! Take your own tourist information though. This is a business hotel mainly and although Pahang has a lot to offer, it's quite hard to find out about it...

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Wayne Lee, General Manager at Vistana Hotel Kuantan, responded to this review
13 February 2012

Thank you for your recent visit and for a great review. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement for us to continue focusing on our guest experience and ensure that all our guests will leave feeling inspired. We hope to welcome you and your mom back again soon! More

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Additional Information about Vistana Hotel Kuantan

Jalan Telok Sisek, Kuantan 25000, Malaysia
Price range (per night):* 68 AUD - 79 AUD

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Vistana Hotel Kuantan
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