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All 34 Kuantan hotels »

Summerset Resort

Lot 2547, Kuala Rompin, Kuantan 26800, Malaysia
Hotel amenities
Summerset Resort
Ranked #22 of 34 hotels in Kuantan
2.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    0
    0
    5
    0
    6
Date Rating
Singapore, Singapore
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 May 2011
7
people found this review helpful

There are 5 of us. We booked a 3 days 2 nights, 2 Superior rooms. The 1st room that we go, toilet flush valve cover already disappear, toilet cannot flush; Shower head & shower tube broken in 2 parts, 1 throw on a shelf 1 just hang on the floor; TV with no channels, remote control spoilt; Bed sheets with... More

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Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 March 2011
3
people found this review helpful

We were booked for eight nights at this hotel in order that my husband could go fishing. However, the weather was bad.....which in a way turned out not to be a bad thing as this hotel was FILTHY and we left after one night. The exterior of the hotel was a shambolic mess with filthy doors, windows and pathways. The... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 27 December 2010

It's a quiet place with not much activities around. didn't see any horse or pony around the resort.maybe available upon request. Stay 2 nights here and everything just ok for me.

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Putrajaya, Malaysia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 December 2010
1
person found this review helpful

we have been there with Exora car clubs.. almost 90 families were gathering here.. my opinion on this hotel. 1. Room - ok for family and not so impresive 2. Food - need to serve more variety . (bfast just serves a fried rice, fried noodles and bread. 3. Beach - cannot do anythings.. not a place to swim.

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Kuala Lumpur
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 August 2010

I stayed at this hotel with my wife and small daughter for 3 nights. (1) December is monsoon season, the sea waves can be rough (and scary at times) when you could hear the sound of waves splashing on to the beach. (2) The hotel is modest, and I would say it has decent services considering that this part of... More

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kuala terengganu
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 11 May 2010
2
people found this review helpful

Where should i start? We were there for our honeymoon in june 2009. We went there because my husband was contacted months earlier by the summerset club to join the membership. As a result, we got 2 nights stay at summerset rompin as a complimentary gift being the new member. The location. -It was like really out of no where... More

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Telford, Shropshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 May 2009
2
people found this review helpful

I do agree with the reviewer who said that the Summerset is in need of an update and I am happy to say that work has already begun. There is a new manager who has far reaching ideas and who is also ready to listen to what guests say they want from their stay. The Summerset is an unusual complex... More

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Thiagarajan Duraisamy, Marketing Manager/PR Manager at Summerset Resort, responded to this review
30 July 2009

Dear Summerset Resort Guest, Firstly, we thank you for choosing Summerset Resort to spend your holiday recently but regret that due to a few shortcomings, your stay could not be as memorable. At this point, we acknowledge that we had a slew of problems in the past but glad that the problems are behind us now. Some of the clear... More

Petaling Jaya, Malaysia
Senior Contributor
35 reviews 35 reviews
Reviews in 26 cities Reviews in 26 cities
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 28 September 2008
3
people found this review helpful

We were quite disappointed with our stay in Feb 08. We have stayed in the hotel resort when it first opened and were then impressed as everything was sparkling new and fresh. Now years later it is run down and my guess it is costing quite a lot to retrofit and without the occupancy it needs to pay for these,... More

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Kuala Lumpur
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 12 November 2007
4
people found this review helpful

To cut a long story short: when a developers pretentions are bigger than his competence, this is what you get: bad food, poor service, dirty rooms, landscaping that never has been tended and broken facilities. The place is vastly overpriced. I suggest you locate one of the budget accomodations if you must stay in the area or simply select another... More

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Kuala Lumpur
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 19 August 2007
6
people found this review helpful

I was at the resort from 4th to 6th of August 2007 with my collegues for our annual company trip. The trip was organised by the committee and I was told that the place is very nice and the activities there was great. The whole trip started of terribly as it took us almost 5 hours to reach the resort... More

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Summerset Resort Also Known As

  • Summerset Hotel Kuantan
Address: Lot 2547, Kuala Rompin, Kuantan 26800, Malaysia

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