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All 34 Kuantan hotels »

Holiday Villa Cherating

3.5 of 5
Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
Hotel amenities
Holiday Villa Cherating
Ranked #16 of 34 hotels in Kuantan
2.5 of 5 stars 94 Reviews
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94 reviews from our community

What travellers say about this hotel
  • Star hotel(4)
  • Family suite(3)
  • Not much(3)
Traveller rating
    4
    22
    29
    20
    19
Only show reviews for Family (28) | Couples (11) | Business (2)
Date Rating
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 22 April 2012
3
people found this review helpful

stayed recently for 1 night in garden villa..very poor lighting, not suitable for family. asked for a double bed, was given attached twin bed. bathroom was worst..water was very hot like boiling..knobs fall out..small ants everywhere! tv is facing sofa instead of bed..aircond brokedown in the middle of the night..only 1 plug point! .no breakfast included in hotel price..in summary..horrible... More

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Kuantan, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 7 April 2012
4
people found this review helpful

4/5/2012 WE are from USA.. My wife is From Malaysia. We are here for 6 months. We purchased our tickets online and loved the pictures everthing was great.. Keep in mind we have a house here too 40 min away. We get here and what a disapointment wow nothing is the same as online at all. I understand if you... More

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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

My whole family went there, booked 4 chalet rooms. Suppose can check in 2pm, but earliest almost 3pm can only enter the room. One of our room only ready at 4pm! What kind of service like this?. It is like cheating customers! In my room, there were towels of previous occupant and still wet! bad cleaning service. I will never... More

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KL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

I was here during a short break. At first, the receptions doesn't really have any courtesy to greet the customer upon our arrival. Nevertheless, a person who entertaining us was rude. Secondly, I was surprised how "tired" their room look like. I doesn't feel like I am on vacation at all. To who ever deciding to stay here, please think... More

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

I purchased this coupon via groupon in October. I arrived here yesterday and I was utter shock as the help guy dragged our bags to the first level. The floor was atrocious. The ironing boards was placed messily on the walkway. The help had trouble opening the front door. That very moment my husband n I just stared at each... More

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Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

When I bought a Groupon voucher for a night's stay at Holiday Villa Cherating, I didn't think much beside a good relaxing escapade with my girlfriend. However as the date neared, I checked the review on tripadvisor and to my horror, there were a lot of negative reviews. It was really worrisome especially after the recent nightmare of having bed... More

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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 15 December 2011
5
people found this review helpful

We went against the terrible reviews to stay at Holiday Villa, but was equally disappointed with the state of of our garden villa room. As international guests, it is very deceitful to advertise on the website a room that looks nothing like what the villa actually is. It could not happen outside Malaysia. We are usually quite tolerant, but things... More

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Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

First impression, very nice & traditional. However, once we got into the room, (Chalet Garden Villa) it was small and looked old.Our aircon was leaking water. Took about an hour for hotel staff to change our room. Even so, the new room looks newer, way better than the first, but our door lock had problems. We could not open it... More

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The Management, Manager at Holiday Villa Cherating, responded to this review
9 December 2011

Dear Sir / Madam Greetings from Holiday Villa Beach Resort & Spa Cherating, Thank you for your comments and we are concern of the setbacks encountered during your stay and we sincerely apologies for all the inconvenience it had caused you. We apologies on the room condition that was provided and the delay in changing your room, as the resort... More

Kuala Lumpur
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Checked in on 24th November. We were greeted by a very old and woody looking lobby area, but we loved it. We love the antics and the smell of old timber. A bit dark, quiet and very peaceful - maybe coz it was a Thursday. We saw a couple and their kid at the square pool and those were the... More

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The Management, Manager at Holiday Villa Cherating, responded to this review
2 December 2011

Dear Sir / Madam, Good day to you, We Thank you very much for taking the time in letting us know your experience at Holiday Villa Cherating we are pleased to know that our woody looking lobby design suites your liking. It has been design in that way to co-inside with the environment and place of relax and cosy. We... More

Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 November 2011 via mobile
1
person found this review helpful

We booked the suite thinking that we will have the best room at the hotel...Wrong! It was a poorly built, furnished and maintain two bedroom apartment style room. Very dirty and will definitely spoil your holiday mood. The service at the reception and restaurant was bad, eventhough we werr not expecting much to begin with. The beach access is fantastic... More

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The Management, Manager at Holiday Villa Cherating, responded to this review
2 December 2011

Dear Sir / Madam, Good day to you, We Thank you very much for taking the time in letting us to know your experience at Holiday Villa Cherating as we take all our guest comments seriously with a positive mind set and by having guest like your kind self let us know that there are still room for improvements and... More

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Additional Information about Holiday Villa Cherating

  • Holiday Hotel Kuantan
  • Holiday Hotel Cherating
Address: Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
Price range (per night):* 45 AUD - 204 AUD

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