4/5/2012 WE are from USA.. My wife is From Malaysia. We are here for 6 months. We purchased our tickets online and loved the pictures everthing was great.. Keep in mind we have a house here too 40 min away. We get here and what a disapointment wow nothing is the same as online at all. I understand if you... More

My whole family went there, booked 4 chalet rooms. Suppose can check in 2pm, but earliest almost 3pm can only enter the room. One of our room only ready at 4pm! What kind of service like this?. It is like cheating customers! In my room, there were towels of previous occupant and still wet! bad cleaning service. I will never... More

I was here during a short break. At first, the receptions doesn't really have any courtesy to greet the customer upon our arrival. Nevertheless, a person who entertaining us was rude. Secondly, I was surprised how "tired" their room look like. I doesn't feel like I am on vacation at all. To who ever deciding to stay here, please think... More

I purchased this coupon via groupon in October. I arrived here yesterday and I was utter shock as the help guy dragged our bags to the first level. The floor was atrocious. The ironing boards was placed messily on the walkway. The help had trouble opening the front door. That very moment my husband n I just stared at each... More

When I bought a Groupon voucher for a night's stay at Holiday Villa Cherating, I didn't think much beside a good relaxing escapade with my girlfriend. However as the date neared, I checked the review on tripadvisor and to my horror, there were a lot of negative reviews. It was really worrisome especially after the recent nightmare of having bed... More

We went against the terrible reviews to stay at Holiday Villa, but was equally disappointed with the state of of our garden villa room. As international guests, it is very deceitful to advertise on the website a room that looks nothing like what the villa actually is. It could not happen outside Malaysia. We are usually quite tolerant, but things... More

First impression, very nice & traditional. However, once we got into the room, (Chalet Garden Villa) it was small and looked old.Our aircon was leaking water. Took about an hour for hotel staff to change our room. Even so, the new room looks newer, way better than the first, but our door lock had problems. We could not open it... More

Checked in on 24th November. We were greeted by a very old and woody looking lobby area, but we loved it. We love the antics and the smell of old timber. A bit dark, quiet and very peaceful - maybe coz it was a Thursday. We saw a couple and their kid at the square pool and those were the... More

We booked the suite thinking that we will have the best room at the hotel...Wrong! It was a poorly built, furnished and maintain two bedroom apartment style room. Very dirty and will definitely spoil your holiday mood. The service at the reception and restaurant was bad, eventhough we werr not expecting much to begin with. The beach access is fantastic... More