I was not expecting much when I went to Bala's. The building is massive and the grounds are beautiful. However, the rooms need an uplift as the interior are all old and well worn. There is a slight musky smell. Clearly the whole place needs to be refurbished, cleaned up and needs new bedding and carpeting. The service is fast... More

Don’t go!!!! Expensive!!!! The walls, ceiling are full of fungus and moss. The Sheets smell really bad and got blood stains. Toilet also is full of fungus and moss. The room is dark and scary. I booked for two days, and up running away on the first day, careful if u pay in advance they don’t do refunds. Cameron has... More

Balas is a pretty building in a good location, because it's up a small track away from the busy main road. The dining room with log fire is nice and the whole old world atmosphere is a trip. The owners must be very busy and overworked, but we just really wished for some service with a smile, and a bit... More

while the outside looks well maintained ... the inside is horrid. stepping in there was this damp smell .. and the blankets had stains. there was limited channels to watch at night. we had to keep the windows open but there were bugs that flew in because of that ! i had trouble bathinng because the water was either too... More

After staying so many impersonal and almost identical cityhotels, I find Bala's Chalet very unique and special. Interior is furnished tastefully and garden is a charming mix of English style and jungle. Location is quiet and scenery beautiful. I am happy I booked a room even I had read the critical reviews here. My room was damp (nothing new in... More

I had read the review for Bala Chalet before I went there on 8-10 Nov.. It seems that the overall review is not so good but I had a very good experience at Bala. Nice scenery, special design of the rooms, I can even sat in front of my superior room when I woke up in the morning to see... More

1) Awful service. 2) Blanket wasn't clean. Don;t think they wash it frequently. 3) Room is toooo cold at nite without heater facilities. For extra blankets, you must walk to the reception to get it. It was difficult for us, because we were placed in the rooms which were at the 2nd level - higher ground. 4) WORST part -... More

this is a very charming hotel(in fact before was an old english college ).we booked a superior room,nice but too much humide and cold.the blanket was not so clean,the shower had some problems.the room was overpriced too 220RM(and the breakfast was not included)sanyway I have to say that if you want to have a different experience you must to stay... More

We recently stayed 2 nights in a Superior Room which cost MYR180 per night due to wknd rates (normal is 160). It was basically a row of shed-like rooms built behind the main building. The room was very musty due to the damp and the deep red coloured wall-to-wall carpeting looked highly suspicious. Thankfully, the bathroom was clean although very... More