Where to begin? The only redeeming feature is the location about 100 metres from the airport terminal. Mould in shower growing on the sealant, lights that are so dim it is impossible to read in bed, housekeeping minimal - dirty plate left in room for several days, bathroom never cleaned properly, towels supplied reluctantly - one towel most days occasionally... More

We stayed there because we needed to get early ferry to Koh Lipe. So we decided for to stay here as it is only 5 minutes walk by foot from the exit of the airport. First impression, grand but empty. Made us feel like we were in a hotel in Russia. Well, we have never been in Russia! but it... More

as I am writing this, I am still in Helang. Will be staying for a month for the aerospace exhibition going on here. I am just very disappointed with their cleanliness. I would still understand if some hotel are lack of service or facilities but cleanliness? Breakfast was terrible not because of their food but the plates, glasses, cutlery are... More

We stay there during Chinese New Year holiday . The room is dirty ,very dusty especially the bathroom.Yucks!The corridor carpet are full of stain & very very dusty with weird smell ! The stuffs are not well trained .Food are not nice at all ! The building is huge but lack of maintainance !

We spent 3 nights here in late November 2012. We were happy with our stay here. Actually, I attended an international academic conference organized by local university. the booking was done through organizer even though the rate was more cheaper if it was done through direct booking. Since it was held during school holiday, the rate was slightly higher, as... More

We spent 7 nights here in late January/early February 2013, but at the end of this time were not happy with the choice we had made. The staff, however, did an excellent job and were very attentive to our needs at all times. Although a very spacious entrance and ground floor, there was no air conditioning in use in the... More

We stayed for 3 nights here, I made the wrong reservation and came early by a week. but the hotel was kind to cancel the reservation for me and checked us in. Pretty old hotel but the heart is good, the service is good, they are doing some major construction in the lobby when we came but we had no... More

Stayed at this hotel from 7th of November until the 13th of November 2012. Hotel was pretty average and needs a revamp or needs to be a bit cheaper then what it is. Good stuff: Rooms are large Bathroom is massive Pool is so beautiful and if you're lucky enough too look over the pool you have a great view... More

Stayed here 3 nights with 8 family members. Huge property like 5 star hotels but very poorly maintained. Therefore looks run down although fairly new property. Typical local people management. Only good thing is huge pool and big rooms. Most std rooms come with 2 double bed for one room price. Rooms aren't clean and bathrooms overall are below average.... More