The room which we occupied was nice although rather small for a family of five. Should have booked a bungalow instead. But the view was very nice. Just slide the glass sliding door and in front of your eyes is the never ending view of the state of Kedah with the Malacca Strait on the left side. The air was... More

Book 2 nites. A premier & an executive room. No privacy, public can access to the resort and use the facilities. Crowded during the holidays with non staying guest. Room is not well maintain. Housekeeping need to go for cleaniness course as the room is not properly clean. Reception is worst, don't bother to offer direction to where the room... More

Took a long time to check-in. More than 1 hour as the rooms were not ready. It was 3pm. The restaurant service was not good...the person who appeared to be the restaurant manager, looked very unhappy to greet guests and was certainly not welcoming. For my room,the bed linen were not changed- I noticed a red stain on the bed... More

Gunung Jerai is a very simple hill resort where basically there's nothing up there, except for the great view of Straits of Melacca, some unique flora, fauna and bugs. The resort design blend in effortlessly with the environment. People who love great nature will love this place. We went there for a one day getaway for unofficial team building. The... More

I was traveling with my husband and 6 month old daughter. We requested for the most quiet part of the resort and was given room 201. We paid MYR240 (MYR278.40 after tax) for 1 night on 1st Sept a non-weekend, non-public holiday. The room. First thing to noticed is the leaking pipe that supplies water to the toilet tank, but... More