Decided to stay here for a family reunion and was horrified. Firstly, the place is in dire need of renovations to the rooms and general areas. First impression of our "executive suite" was not good. The room service trays of the previous tenants were still left outside our door. Also, our door's locking mechanism was not working which made my... More

stayed 3d2n and the facilities in room is incomplete. there is no fridge/ mini bar. ask the front desk and they got from another room. Such checking should be done as part of checklist in room!!! hassle for customer to call and wait the item to be sent no spoon for coffee/tea making. there is cup and coffee pack but... More

My friends and I went there for a game of golf and I stored my belongings in the locker in the change room. After the game, credit card, cash and identity card went missing. Was left with 13 transactions made to my credit card amounting to almost 7000. Locker was not broken, suggesting an inside job. Spoke to a few... More

I read the reviews here at Tripadvisor and was a bit apprehensive to book this resort, but due to the good deal that they have for the Legoland package, I decided to go ahead and book online. i did try to contact them thru email regarding my doubts and fears regarding the room conditions, I don't want my family's vacation... More

I love the spacious room. It might be a bit expensive, however, it is quite comfortable. The air-condition can be adjusted according to your preferences and lighting was nice. With the higher price, it would be more attractive If the management could provides free breakfast. Room service food wasn't that great, a bit oily, but quite promptly arrived at my... More

Was given a one room suite. Very spacious but do not understand why they would give one person two single beds. If they knew in advance, should provide a room with a king sized bed instead. Toilet was clean. Did not like the shower. The water flows from the gap under the glass door, wetting the floor outside. Could be... More

Intended to book a night at Pulai Springs Resort but due to no room available, had to book the Anugraha Boutique Hotel instead. Room was huge and decent enough for 2 pax. Welcome drink and fruits basket were served upon arrival. Due to the location of the hotel, unless you have a car, else there is simply no way you... More

Dear GM of Pulai Spring This property has so much of potential however it was poorly maintain. We were on a short getaway and booked 2 rooms at Pulai Springs. We checked in and got the key’s to our room. The minute I step in, it was a total disappointment. I couldn’t believe the poor room condition of this room,... More

Compared with Desaru Pulai Resort, Pulai Springs Resort is much more better. The room was quiet, spacious and clean. Its Chinese Restaurant foods are delicious and services are good. The stay is worth with the prices offered.