Probably the worst hotel that i have ever stayed in JB. Not worth your penny though it has such a fantastic location. They are in need of an extreme makeover. Pity as the hotel actually is rather tall and view from the high floor is magnificent. I shall not even comment on the breakfast as we checked out first thing... More

It's an old hotel. The lobby and restaurant very small but the breakfast is quite okay. The room size is big but they need to renovate and repair everything. The bathroom also big but very dirty and look old. One thing I like about our room is the view.The window is big. The reason that we stayed here because our... More

Arrived here at 2200 hrs. The car park is in the building but have to steered my car through a narrow opening to the lift which then lifted up the car to the parking floor. N ot suitable for suvs. Entered the room..pheww..it stinks.. airconditioning not working..have to wait for one hour to get it fixed. Unpleasant odour emerged once... More

Stayed in the Junior Suite for one night. The moment we entered the hotel, there was a sick stench. The lift had a carpet that we almost tripped over when we entered. The corridors on the 13th floor where we stayed were dirty with litter in every corner. The bathroom of the suite reeked of urine. There was only 1/4... More

Stay in a family room. Room was very run down and musty smell in the room and toilet. Made coffee in the room, after 2 hours, small cockroach was in the coffee. The bathroom has no shower gel & shampoo provided, towels were dirty with stains, no slippers provide even when I called Hskp, the staff told me that they... More

Stayed here for 2 nights over the weekend. It's the type of hotel for the sake of having a place to stay sort. The rooms are pretty old school and it's spacious. The cleanliness is on the OK side. The plus point for this hotel is that it is near the bus hub to Singapore. The surrounding area is OK,... More

I stayed in this hotel 15 years ago when it was the Mercure, traveling to Johor Bahru for the weekend. This hotel is a lot different now, as it's age is showing. It doesn't seem to have gotten much of a renovation since changing names. Arriving after midnight is a good deal at 100RM for a Deluxe room. The lobby... More

Stayed at JA Residence Hotel last weekend. Total 5 adults & 1 infant, taking 1 triple room & 1 double room. Room are reasonable with the price given & nothing to comment as the rate itself telling about the rooms. Just dont expert too high.However the good point is very conveniencea which is the location surrounding by eating places. Also... More

Room was nice, big and good view.. but less amenities..especially bathroom..the pillow smell strange..there is few hair on the floor...anyway, its good value for money since its only RM100 plus per night.. Never expect so much..staff were friendly... Buffet breakfast just fine...not much selection and perfect location for the hotel..