Nothing is good for this hotel except its location! I PAID FOR My ROOM. Upon check out the Reception say "okay u may leave"... When i reach custom.. Someone from hotel called.. Sorry u havent paid!! WHAT THE HELL.! U GOT MY cREDIT CARD DETAILs.! U expect me to go all the way back just for your stupid payment! We... More

Stayed at the 2-bedroom service apartment. The serviced apartment is old, everthing in the apartment seems to be falling apart. The bedsheets are dirty with some yellowish stained. No toilet seats cover...if it wasnt for all the other hotels were fully booked due to school holidays, I will not be staying here...no...never again....

Rooms are old and worn-out. Water tap need to be replaced as it was really difficult to turn on and off. Was very disappointed with breakfast. It was not replenished automatically, and have to be told to do so. That shows that they are not attentive to guests need. The receptionist was unprofessional!! Besides that there were prostitutes living in... More

Service sucks, from the Receptionist till the Outlet Staffs. Breakfast was so poor with limited items and the worst part is the staff does not replenish the food until was told to do so. Despite the location was good but poor hotel management. Was written in booking.com that the room includes internet and free parking. Only allows limited parking at... More

Service terrible, receptionists just seemed to chat and gossip, not interest in serving you. Rooms especially superior and deluxe on 2nd and 3rd floors dirty, no windows, noisy air con and small. I moved upto 8th floor apartment for extra 40myr which was bigger room, but noisy as people were partying everywhere. Saw prostitutes in lift. Breakfast terrible. There are... More

Pros: 1. The reception staff was friendly and all smiles when greeting despite other reviewers' experience. 2. Complimentary newspaper 3. Spacious room and bathroom (got myself a deluxe room, extra RM30 from the standard ones) 4. Good water pressure and hot water for shower available 5. Air-cond is powerful and no leakage Cons: 1. Do not park your car at... More

Stayed here for a night at the apartment with my family of 5 adults. 1) First, if you drive be warned that the entrance to the car park is very narrow and it is really a test of your driving skill to drive up to the car park. 2) The aircon in the apartment's bedroom and living room is leaking.... More

I went to Johor Bahru early in November and stayed in this hotel. I found the service is inflexible, arrogant, and they seemed to looking down upon you if you came from certain countries in SEA. I stayed in the apartement section of this hotel, and between the lobby and my room, there is a security door which could only... More

I just come back from our family trip in Singapore and tried to stay a night at this hotel, and you all now what happen....we just lost our hand bag after we come back from swimming pool. We has made a complaint to thier receiption counter and promise to check with the manager to view from cctv but its only... More