I've just asked my booking agent to find me another place next time. This hotel is not for me. The rooms are okay in size, but the beds are hard, the curtains don't close properly and the shower will only fit kids. But the worst is the noise. The front rooms have the traffic and subsequent smell, the back rooms... More

Reading a previous review 'you get what you pay for', I am not even sure about that statement! Its not at all worth the money I'm paying (120 USD). I would not recommend staying here unless you're not bothered by noise or drab interiors. I am staying here for business and was booked in automatically by the visiting office here... More

Average price, not 4 star, internet only works in foyer, helpful staff , room fine, breakfast good. local bar across the road full of characters, Price reasonable for Almaty, forget the stars you get what you pay for, no more and no less. I'd stay there again.

We checked in here as a group of 6, as all other hotels in town were either full or over $300 per night for a basic twin. madness in a town which is based in a low income country such as kazakhstan. Ambassador was an average 3 star hotel with a tired feel and basic amenities. Air con was ineffective... More

I travel to Almaty a couple of times a year on business and our local contact always books us at the Ambassador Hotel. To be honest, I have never stayed anywhere else recently in Almaty, so I cannot compare this hotel to the others in town. I can say that it does the job well. The rooms are bit past... More

This is annoying that you know the hotel owners does not improve the quality, then every time you have to stay in here, since you do not really have an alternative. I come to Almaty almost 10 times a-year. First I stayed in Tien-Shan (smaller one) and Alma Hotels 3 years ago at the beginning of my Almaty adventure. Afterwards... More

Supposed to be a 4* boutique hotel. Lift take a maximum of 2 people ....hmmm - is there a giveaway immediately? Language barriers are huge here. Reception just about understands English. If you order room service, make sure you get a menu and get someone to come to the room so you can point out the menu numbers to them... More

In Almaty, I have stayed in the Intercontinental (formerly the Ankara), the Hyatt Regency, the Dostyk, the Hotel Almaty, and the Otrar... the gammut from absolute oppulance to Soviet un-chic, and ranged in price from $100 to $650/night. The Ambassador is actually a rather pleasant surprise, and a great alternative to the sickeningly overpriced big boys in town. I paid... More

I was on a business trip and stayed in this hotel in the middle of October. Good aspects: mostly friendly staff (especially after speaking some Kazakh to them), reasonably good accomodations, good food in restaurant. Bad aspects: too much smoking, took 20 minutes to get hot water in the shower, airconditioning remote control malfunctioning, TV satellite reception went out after... More