Checking in was easy, the room was clean but small (too small for two suitcases), the bed and bathroom were good. The staff was very helpful. If you need to travel by Shinkansen the location is perfect and we even found a really good local restaurant (not in the station, but next to it in the building of another hotel).
- Official Description (provided by the hotel):
- Located right next to JR Kumamoto Station,Hotel New Otani Kumamoto continues to serve its guests as the gateway of Kumamoto. ... more less
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