This Japanese thing of charging guests for a checking in 30 min before the official check-in time ... that got my stay at this hotel off on the wrong foot. Then my room was stuffy, and the air-conditioner and room-temperature controls did absolutely nothing. The desk chair was uncomfortable. The sofa -- a cheap hide-a-bed -- was uncomfortable. Okay, okay,... More

the hotel has perfect location for tourists. it is adjacent to shin yokohama station for bullet trains.it has shopping mall also. the upper floor rooms have good view of city and bullet trains.the hotel has direct bus service for airports. the rooms are not very big but comfortable and have good views

The Prince is very conveniently located near Shin-Yokohama station- very quick walk. It's also attached to a shopping center. The hotel itself is visually stunning from the outside, and the lobby is beautiful with all of the marble. The elevator bank is gorgeous if you look up. In that same area are some vending machines and laundry, which is very... More

very nice experience in my life..prince is very great hotel..i like cleanliness and internet service..and all staff..in this hotel the 100 yen shop is very good..and morning breakfast is very testy..and i also like bathroom very good and the TETSUROH SHIRAI is very nic person..thank you for all things and in indian language DHANYAVAD

Pros: Next to the train station and has a mall inside to go shopping. The staff spoke english and they were very helpful. Cons: It's an older hotel so it's not that nice but good enough for a business trip. My room was really small but to be expected in Japan.

Note: my rating "Very Good" is compared to typical Asian accomodations... by "Western" standards (US, UK, etc.) this would be "Average" - please read on for details. Half the hotel is renovated - these rooms go for ~$400/night. Un-renovated rooms can be bought for around $100/night. Un-renovated rooms are on the highest floors - we had a 35th floor room... More

Stayed here with a friend for a few days in late May - a great hotel with a staff that speaks English very well, and in a prime location for anyone taking the Tokaido Shinkansen - the station is about 5 minutes away from the hotel, and the hotel is very easy to find as I think it's the tallest... More

Hotel is close to shin yokohama shinkansen station. Has a very nice restaurant on the 40th floor (a little bit expensive but ok for Japanese food). The view from the restauratn is very nice. tHE hotel is very clean and there is a shuttle bus to the Narita airport. (takes about 2 hours). It also offers free WLAN access.

The decor of the room is filthy- the walls have yellowed unfortunately not evenly so the color is from off white to dark brown. I think the ceiling is ment to be white, probably was some decades ago.Otherwise generally clean. Amazing, this high rise tower building has single glazed windows- very cold in one half of the room. Typical Japanese... More