I have tried all the major brands in the Narita airport vacinity, and while this is certinly not the most exciting place to stay, it is the most consistent quality wise. I have stayed here a half dozen times over the past few years and each and every stay has been a mirrior image of the previous stay. The staff... More

This hotel is situated close to the airport, it has an airport shuttle bus running. The service is excellent, on the top floor there is a beautiful Japanese bar and they serve great cocktails! You can order in room massage and food, the breakfast is very good, recommended for business people!

I had a 24 hour layover at the Narita airport in late April and stayed at the ANA Crowne Plaza Narita. Very conveniently located with a 20 minute shuttle bus ride from the two terminals at Narita. The bus ran every hour to the airport and was comfortable and reliable. There was also a Circle bus which ran also every... More

A bit of a shock to the system after the excellent service at its sister hotel in Okinawa. Basically, what you pay for is the convenience of staying close to the airport and the shuttle service. The fitness centre was adequate but unattended at the time i was there. Bit odd as you had to exit out and then re-enter... More

Right on the money...you get what you pay for. Very convenient to airport, average service, buffet meals and room quality. Good place to stay for a brief 2 days stop over in Tokyo, If you are jogging enthusiast, there is very small Japanese cemetery just behind the hotel. To get there, exit to the right of the hotel, then hike... More

I have stayed here three times before or after flights. Easy, free access to and from the airport, staff members speak English, fitness centre is available, and there is a convenience store (Family Mart) in the lobby.

We stayed here one night prior to departing Japan. Used points but still got a small upgrade due to platinum membership. There is a free shuttle to the airport but to go see sites in Narita you can either use a slow moving small fee bus or a taxi. Taxi runs 2400 yen. We explored Narita and even Sawara from... More

The staff were wonderful; they were very patient with my poor grasp of the Japanese language, and they did much to make my stay a very pleasant one. The airport shuttle was great. The local shopping shuttle was also nice.

Company travel agent selected this hotel based on convenience to the airport and free shuttle service. I was impressed with the strict adherence to the posted schedule, the bus arrived and left exactly on time. Driver handled all luggage as if it were his own, nothing was thrown on or off the bus. Hotel was convenient and the taped messages,... More