We stayed here one night as to catch the early train next day to start our Japan trip. (Due to the number of days for our rail pass and we arrived late so we decided to stay at Narita). The hotel is beautiful and clean. We had dinner and breakfast here, both are very good!! Most importantly I went to... More

Stayed at this hotel for 1 night - had an early morning flight out of Tokyo so instead of staying at the city hotel, chose to move to Excel Narita. As a transit hotel, it serves its purpose. Rooms are comfortable enough to spend a night, not longer. Staff is efficient with check in and check out formalities which is... More

This hotel located about 20 minutes from the airport is well away from everything. It is there really just as a handy stop over before catching a flight home as Tokyo is a bit too far away for an early plane. Rooms OK if not a bit dated, breakfast OK. The shuttle service to the airport is excellent

We arrived at 7.00am from Australia, after completing airport formalities we found the hotel shuttle bus stop & waited for the next bus, a most efficient service. Much to our surprise we were given our room straight away, we fully expected to have to wait until 2pm.We found the little shop bought coffee & biscuits we were able to access... More

Like other reviewers we spent just one night here before catching a plane. If I remember rightly, there are three restaurants. We chose the one with the buffet which had an excellent and very wide choice which we can thoroughly recommend. I cannot remember the exact price but think it was about ¥2500. The other two restaurants seem to have... More

We stayed for the final day in Tokyo, great hotel with fantastic facilities at such a resonable price. Unfortunately the restaurants were all fully booked due to group tours but there was a little shop just outside with supplies so we managed to eat something. Maybe pick up food before you get there. Apart from that I would definitely recommend... More

We stayed at the Narita Excel Hotel on the night before we left Tokyo. It was stunningly beautiful, very comfortable, and the room is huge - and we took the smallest one. The staff is great and went out of our way to make us comfortable and happy. The hotel has a free shuttle every half hour to and from... More

The Narita Excel Hotel Tokyu, with comfortably appointed rooms, a nice buffet breakfast and a lovely sky lounge, is a good airport hotel indeed ! A lovely walk in the garden helps spend a few hours before one flies out. And the two little souvenir & convenience stores help travelers pick up anything they missed in Tokyo shopping ! The... More

The hotel was not bad at first glance. The staff understood enough English to assist us, and answer our questions. The decor of the rooms was appalling. The rooms looked like something out of the 1970s as did the bedding. The bathroom was very basic and looked like an all enclosed unit had just been placed there, so a lot... More