I loved this hotel for having a very cozy nice room, not too large, not small. I felt so relaxed. It's located very close from the exit of Nagoya Station. Hotel staff were friendly and helpful enough to bring wine glasses and extra towels as I asked them to (I always do this because I take a bath in the... More

The hotel has a nice ambiance, quite and relaxing, with very friendly staff. The decor, especially from the evening basement restaurant and bar is great and worth a visit. The beds are very confortable, there is one international TV News channel is available, but watching it from your bed is a challenge. Good japanese and western breakfast but missed some... More

I stayed at this hotel twice when it was a Sofitel two years ago and it was very nice. I booked a room two nights ago and was unpleasantly surprised. It is now a Mercure, not a Sofitel, and that seems to make more of a difference than I would have realized. First, the bed was impossibly hard, a very... More

Room : Wide, clean and comfortable Location : Near subway station, but a little uncomfortable to move with young children and heavy carrier because of stairs to ground. Service : Very warm and fast

No wifi available. Rooms are too small. Amount paid for the breakfast at the hotel is not worth it.

Sofitel hotel in Nagoya is in prime location, but the service and facilities were not very good. Some of the hotel staffs were not so friendly as well, the breakfast were not good and lack of variety. The hotel rate were not match with the performance.