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DoubleTree by Hilton Hotel Buffalo - Amherst

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Traveller (156)
Room & Suite (69)
Dining (10)

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About

#6 of 18 hotels in Amherst
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Buffalo - Amherst hotel located just off I-290 near the SUNY Buffalo North Campus is minutes from Buffalo Niagara International Airport (BUF), Boulevard Mall, Walden Galleria, and favorite Western New York attractions. Stylish and contemporary, our guestrooms and suites include LCDTVs, complimentary high-speed internet access and luxurious Sweet Dreams bedding. Hotel amenities include a heated indoor swimming pool and whirlpool, 24-hour fitness center, Lobby Bar with full menu, and room service. Cappuccino's Sidewalk Cafe offers seated dining, quick counter service or take-out for the guest on the go. Enjoy our late-night dining, bistro style. Our convenient location near downtown Buffalo and corporate offices (including Citigroup, Praxair, Siemens, DuPont, Bank of America and Geico) is perfect for business travel. The DoubleTree has flexible meeting rooms for small to medium-sized groups, a 24-hour business center, and plentiful onsite parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,221Review4Q+A100Room tips

Reviews
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John F wrote a review Dec 2023
1 contribution
Disgustingly comical. I forgot this was the hotel that removed all public garbage cans, but low and behold. No public waste recepticals. If they cut corners here, where else??? Disinfectants and Cleaning chemicals? Probably. I won't eat here. Just wondering with the Hilton brand, do they magically re-appear the public trash cans for the annual Hilton Brand inspection? Too, disgustingly funny and def NOT worth the Hilton brand.
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Date of stay: December 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shana G wrote a review July 2022
8 contributions2 helpful votes
Hotel's Favourite
Excellent hotel, staff is amazing; always available and so helpful. Property is very clean, beds super comfy. Pool area and hot tub are very spacious and clean. We had breakfast at the cafe and that was excellent as well. Great location and lots of shopping and restaurants close by. Took us about 25 minutes to get to Niagara Falls State Park. Will definitely be back!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Tons of parking and multiple entrances to make bringing in luggage easy. Front desk had maps of...
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mhphish wrote a review Dec 2023
New Jersey17 contributions18 helpful votes
The staff is nice, the gym is great... but.... this example basically summarizes this hotel. They have a Peloton Bike. The seat (the only part that isn't adjustable) isn't tight making you move around as you pedal. The bike won't connect to the internet. So, basically it is useless, because there wasn't the slightest attention to detail taken. Same with the hotel. Even though at this point maid service has returned to most hotels, this hotel doesn't do it. Even though most hotels have free breakfast - or at least free coffee - nope not here. Factor in an extra 25 bucks a night for an expensive coffee and oatmeal. I mean, it is clean-ish.... and again, everyone is pleasant... but i'm sure there are much better places to stay where there is some attention to detail taken.
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Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Heather T wrote a review Nov 2023
Huntsville, Alabama14 contributions1 helpful vote
Really wanted to love the stay here - the suite itself was really nice, and had everything we needed. But it was TOO DIRTY! The bathroom; the shower was very dirty (big clumps of brown hair on the shower wall....hard to miss); the floors (again - long brown hair everywhere); obvious dirt/debris in the corners; it just felt gross everywhere. While the location was convenient for us during this particular stay, there wasn't a lot else nearby except more hotels. A couple of casual restaurants, but no convenience stores or coffee shops within walking distance.
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Date of stay: November 2023
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Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sue W wrote a review Nov 2023
West Henrietta, New York24 contributions34 helpful votes
This is an older hotel but it’s very nice. Halls and public areas nice and clean, many things have been updated. Pool and jacuzzi are AWESOME. Starbucks coffee in cafe YUM, breakfast was amazing. Front desk (Mary Beth) was very nice and Fred in maintenance ( my tv remote batteries were weak) was very nice and replaced them within minutes. Parking is free and all around the building. Every employee I saw asked me if everything was good and was polite and friendly.
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: Make sure you enjoy the pool area, jacuzzi is nice and hot and clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lisa V wrote a review Oct 2023
11 contributions2 helpful votes
Filthy in public and private spaces. Trash in the hallways and elevators. Dirty shower. Food and large crumbs in the halls —yuck! Air-conditioning unit never shut off, no controls working at all. Dirty, dirty, dirty.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jason S wrote a review Oct 2023
1 contribution
Being an AGM of another hotel I am always skeptical on going to another location. When I came to check in the desk staff were just simply wonderful. My new wife checking in on her own she was nervous especially the day before the wedding but the staff were just beyond helpful. The day of the wedding we went back to the hotel and me being myself I checked the room and was amazed by how clean the room was. Bathroom floors were spotless, sheets smelt and look fresh and no hair anywhere. I was very appreciative of the staff here and a special shout out to Cynthia the GM, who heard my wife checking in and helped her with everything to calm her nerves down before the big day.
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Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert W wrote a review Sept 2023
Oviedo, Florida1 contribution1 helpful vote
Receptionist didn't give me any information that you normally get on check-in: checkout time, facilities (pool closing time), breakfast hours. She could have told us that pur $200 a night standard rate didn't include beakfast, but if you're interested the hours are x and the price is x. We did get a nice hot chocolate chip cookie right out of the oven. The $200 standard riom came with a small refrigerator but no microwave to heat your refrigerated food. The noise level was real low and the beds were comfortable. Like I said: not much bang for the buck.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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abeerdpt wrote a review Aug 2023
Staten Island, New York1 contribution1 helpful vote
The receptionist who was in the main lobby when we came made us feel unwelcomed, the rooms are small, paid/expensive breakfast and wrong order came to us, and very bad room service. As a Hilton Honor members we expected a different service which we always get in Hilton hotels
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2023
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jackie I wrote a review Aug 2023
Geneva, Illinois10 contributions
We cannot say enough great things about the manager, Cynthia! She went above and beyond in securing several rooms for our family (in the matter of moments) when we had a nightmare of a time with an Airbnb. She was incredibly kind and understanding, and made sure that our entire family was well taken care of. Traveling with children and grandchildren is challenging but she made staying at the hotel such a pleasure. Her staff was wonderful - especially the morning crew at breakfast who were just delightful. The rooms were very clean and comfortable (she even got us all close together). The hotel had a nice, welcoming bar with friendly patrons. And the location is excellent if you need to be on the University of Buffalo campus. Thank you so much, Cynthia, you absolutely saved our vacation from becoming a total disaster. PLEASE NOTE: Beware of the unsafe, filthy conditions of an Airbnb at 851 Richmond Avenue, Buffalo, NY. The owner is a slumlord!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Take advantage of the breakfast - it’s delicious and the servers are delightful!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$203 - AU$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo amherst, amherst hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Buffalo Amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL BUFFALO - AMHERST (AU$203): 2024 Prices & Reviews (NY) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Buffalo - Amherst
Which popular attractions are close to DoubleTree by Hilton Hotel Buffalo - Amherst?
Nearby attractions include AMC Maple Ridge 8 (0.9 km), The Northtown Center at Amherst (1.1 km), and The U (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Buffalo - Amherst?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Buffalo - Amherst?
Conveniently located restaurants include Santora's Pizza Pub & Grill, Forno Napoli Pizza & Italian Kitchen, and Blue Fire Grill.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Buffalo - Amherst have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Buffalo - Amherst offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Buffalo - Amherst have airport transportation?
Yes, DoubleTree by Hilton Hotel Buffalo - Amherst offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Buffalo - Amherst offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.