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Four Points by Sheraton Zaporozhye

4.0 of 5
71 A, Schevchenko Blvd., Zaporizhzhya 69001, Ukraine
Hotel amenities
Four Points by Sheraton Zaporozhye
Ranked #1 of 5 hotels in Zaporizhzhya
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28 reviews from our community

    Trip type
Traveller rating
    23
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    1
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Date Rating
NAIROBI
1 review
2 of 5 stars Reviewed 21 February 2013

We were two from Kenya on a business trip to Ukraine and our counterparts had booked this hotel for us. Our duration of stay was to be 11 days, from 5th February 2013.Due to the nature of our business, we would normally arrive late at the hotel. Things took a bad turn when on the 5th night we arrived to... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
22 February 2013

Dear Mr. Beuchi, thank you very much for your comments left regarding your stay at our hotel, and bringing this issue to my attention. My sincere apologies that this incident has occured; I will evaluate together with our Front office team and the supervisor present that day to review the procedure in question in order to avoid a reoccurence for... More

Seattle, Washington
Top Contributor
121 reviews 121 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 20 February 2013

I stayed there to hunt for possible relatives, and to celebrate my birthday. The staff there were very helpful, and tried to track down possible relatives with no luck. Dined at the Flavors restaurant which had delicious borscht with beef, and excellent tasting risotto with prawns. The business center did not have printers to use so, that was very inconvenient.... More

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See 2 more reviews by Globetrotter10079 for Zaporizhzhya
Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
22 February 2013

Dear Globetrotter 10079, thank you very much for your review and evaluation of the services received at our hotel. I am happy to read that our associates were helpful, but tried in vain unfortunately, to track down possible relatives. I am equally happy to read that you enjoyed dinner in our restaurant. My apologies for not being able to provide... More

Balki, Zaporiz'ka Oblast', Ukraine
2 reviews
5 of 5 stars Reviewed 8 February 2013

We have a large family (five children) and the wonderful people at Four Points in Zaporozhye treated us like we were their own family! We cannot say enough about the kindness of all the staff. They really made our stay so enjoyable and relaxing. The breakfast buffet was a special treat for all us us and all the servers and... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
11 February 2013

Dear Mr. Sobie, it has been a pleasure to have you and your family again as our guests in Zaporozhye. We highly appreciate your evaluation of our services and that you thouroughly enjoyed your stay with us. I will pass on your comments to all of our associates and I am sure they will be excited to receive this recognition... More

Cairo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 January 2013

It was very nice to stay at Four Points by Sheraton in Zaporozhye. We spend me and my parents a great vacation there as the hotel stuff is extremely friendly plus the hotel rooms are clean and comfortable. The hotel stuff is extremely helpful especially we were accommodated by an excellent Egyptian manager there named (Ahmed Gaffar) - He helped... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
25 January 2013

Dear Sir, thank you very much for your comments and review left about our hotel. It is a pleasure hearing that our associates contributed in making your vacation a great & memorable one. I am equally happy to read your comments about our Front Office Manager Ghaffar who assisted you in the unfortunate issue with your lost bag, and I... More

Moscow, Russia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 23 January 2013

This is my third time in this hotel. This hotel is a 100 % safe pick to have all what you want to have from a first class business hotel. The front desk is professional, the rooms have everything what you need with a great view to Dnepr, which is one of the greatest rivers in Europe. My room in... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
25 January 2013

Dear Sir, thank you very much for your review and evaluation of our hotel. I am very happy that you have again enjoyed your stay with us, and it will be a pleasure to welcoming you back in the future. I will certaily pass on your comments to our associates, especially our Front Office associates, and I am sure they... More

Kiev, Ukraine
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 18 November 2012

It was pleasure to stay there and to feel yourself as in Europe. Stuff is friendly and nice, hotel is brand new and really great. Rooms are big and breakfast is good! Definitely the best hotel in the city and whole region!

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
19 November 2012

Dear Mr. Shamborovsky, I appreciate the time taken to write this review and would like to thank you very much for your evaluation of our services left at tripadvisor. I am glad to see that you have enjoyed your stay with us and that you rate our hotel that high. Looking forward to welcoming you again in Zaporozhye and our... More

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 September 2012

The Four points may be the only or at least newest "western" hotel in town but it still delivers. The reception staff are very welcoming, the food is good if light on local delicacies. The gym is small if adequate and with a bit of creativity and the palace to yourself you can replicate any workout. There is FREE WIFI... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
25 September 2012

Dear Sir, I appreciate the time taken to write this review and would like to thank you very much for your comments and evaluation of our services left at this website. I am very happy to see that you have enjoyed your stay with us, and had a very comfortable night in our signature beds. I am equally glad to... More

Gravesend, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 September 2012

I was a guest at the Four Points in August of this year, and I have frequented 5 star hotels in different parts of the world, but my stay at the Four Points will remain as one of the more memorable ones. The the kindness of the staff was 100% genuine and they are a credit to their country and... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
12 September 2012

Dear Mr. Ian, thank you very much for your favorable comments left, and your appreciation expressed for the services received. I am very happy to see that you have enjoyed your stay with us and that our associates created memorable impressions. I will certainly pass on your comments to our ladies at the Front Office and our restaurant associates who... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 September 2012

Ukraine is not known for customer service. I have been there 9 or 10 times since 2005 and you kind of get used to it. As an example, I made a joke about the tiny rooms at the Intourist in Zap - where most Westerners stay by default - and I was invited to leave. Really. Kind of a holdover... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
8 September 2012

Dear Sir, thank you very much for your comments left and your evaluation of our hotel and services experienced. I am very happy to hear that you have enjoyed your stay in general and your experience of our signature Four Points bed and the comfort it provides. We are equally happy to hear that you have enjoyed our restaurant, and... More

Moscow, Russia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 16 August 2012

Four Points by Sheraton was a huge surprise for me. I have been doing business in the former Soviet states over 25 years and I have rarely been so satisfied with my choice tahn with this hotel. Right after getting in, I was welcomed with pretty, smiling Ukrainian receptionists with good English. They really tried hard to make the first... More

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Claus T, General Manager at Four Points by Sheraton Zaporozhye, responded to this review
17 August 2012

Dear Sir, thank you very much for your favorable comments left on the tripadvsior website. I am glad to hear that you have enjoyed your stay with us, and the services provided to you. Hoping to be able welcoming you again in the future at our hotel With my best personal regards More

 
 
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Additional Information about Four Points by Sheraton Zaporozhye

Address: 71 A, Schevchenko Blvd., Zaporizhzhya 69001, Ukraine
Region: Ukraine > Zaporizhia Oblast > Zaporizhzhya
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Zaporizhzhya
Price range (per night): $75 - $116
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The newly build hotel features 164 rooms with views of the nearby Dnieper River and Khortytsia Island. At Four Points by Sheraton Zaporozhye, you’ll find not only comfortable accommodation but also an all-day dining restaurant, a concept wine bar and restaurant, a summer terrace, a fitness center with sauna and steam bath, and a gift shop ... more   less 
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Four Points by Sheraton Zaporozhye
See lowest price for your stay*
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