Mustafa has the formula down. Top service, best advice on what to do--whether free or tour services--clean, comfortable accommodations, homey feel, tasteful, locally themed ambiance, excellent value. My wife and I highly recommend.

Folks, you will not find a better hotel in Cappadocia! Mustafa is the essence of what spoiled travelers need in the way of a hotel. He arranges your transport, gives all kinds of advice on tourists spots, balloon rides, restaurants, weather, what to bring, before you even arrive! I communicated with him for 5 months before going. Always prompt, and... More

Mustafa's attitude and hospitality can't be beaten. We arrived first thing in the morning and made our way up to the hotel, expecting to leave our bags in reception and go and find something for breakfast in town. Mustafa was there to great us and we were taken straight to our room. He said that we should relax a bit... More

We kicked off our Turkey adventure by spending two nights at the Arch Palace Hotel. Our decision was made from the excellent TA reviews - there's a reason this place is #1! Our flight to Kayseri was delayed, but the shuttle we had arranged through the hotel was still waiting for us on arrival. By the time we arrived at... More

This was the best place we stayed in our latest trip. It is not for nothing that this place is in the top of TA reviews. We arrived 3 am but they quickly provided a room for us. Very good welcome! The room was excellent: spacious, comfortable, clean. No TV -- why on Earth would you ask for TV in... More

I stayed in Arch Palace only for two nights. But I enjoyed every moment there and I still miss it after I am back home. There are many hotels with perfect location and comfortable rooms, but what made Arch Palace exceptional and so memorable was their hospitality. There were only a few staffs including Mustafa, the owner, and all of... More

Darling Mustafa (hotel owner) is one of the friendliest hotel owners I have ever met (and I have been to quite many places already). He's always ready to help and his recommendations were always good! He even lent us money when we ran out of cash! I couldn't fault him any and the location of the hotel was very convenient... More

We chose this hotel based on Trip Advisor reviews and we could not have been more pleased. Our deluxe room had captivating views, great hot water, good decor and lots of space. However it is Mustafa who makes this place special, so that every guest must think he is there just for that person's needs. All his advice and assistance... More

Mustafa the owner understands what "tourist" need and want. He will take the time to make sure your stay is as productive as you want. We have not stayed in many places where we were given this type of attention. The location was also a big plus, as Goreme is centrally located to the regions attractions.