I must say this hotel is the worse hotel that we have stayed in ,their rooms is very dirty,room sevice is very poor,reception stuff is very impolite,this hotel is just for business or sport groups not for pleasure and fantastic or brriliant vocation

Plus points - Food was excellent with a good choice in the main restaurant Rooms - Spacious Negative points - Reception staff first greeting on arrival - 'Documents', no welcome greeting to the hotel On asking for the safe to have replacement batteries in order for it to work, it took 3 phone calls and a visit to the reception... More

Unfortunately I had to stay here for one night due to a 17 hour flight delay. The holiday company told us this was a 5 star hotel but in my experience I think it was closer to a 2 star. The place was filthy dirty, the food was un edible the staff on reception were obnoxious and unhelpful. To summarize... More

Had to spend one night at this hotel due to a flight delay. I must say this is the worse hotel that I have stayed in. It was dirty and shabby, broken light fitments dirty floors, no top sheet only a small blanket which was like a brillow pad I could not even give this hotel 1 star. Would not... More

Well, if your perfect hotel is one which is a cross between an Eastern Bloc corporate head office and a 1960s urban shopping centre a tad past it's prime, then this is the hotel for you. 5* it is not, especially compared with the Barut Lara next door! It's vast, but surprisingly empty. Lots of glass and concrete. Rooms are... More

well, I review so 3 star hotel and even boutique hotels and gave them 4or 5 but this because I compare the stars level and money spent with what I actually got from them , so , for kervansaray , I was expect more for a 5 star hotel with big money and all inclusive . first , place is... More

I were in this hotel with my femily and some friends! It was very good hotel with best food and service! we had a lots of fun there! Beach,pools and rooms are great! people who work there are very friendly and they are solveing every problem in no time :) I loved it and I will go back for sure!

i recently (march 13) stopped here for a week. the hotel is tremendous, food good, always plenty of choice, rooms very large with highly unusual 'mood lighting', eg blues, reds etc. but the best thing about the hotel are the staff. they are very friendly. i have travelled to most hotels in most countries though alas not got round to... More

This is one of the cheepest 5 stars hotels in Lara. It's very close to the airport, which is great and like all hotels in Lara, the beach is great. We got a very good price at this hotel, and it was very good value for moey for us. It's an older 5 star hotel, but it is still in... More