hi iv just got back from this hotel end of october. and have just bought another holiday at the kleopatra and was suprised that they do not have apartments anymore why i wonder? they are beautiful apartments verty big. i have been staying here for many years. could someone help me with this matter and tell me why please. thank... More

The hotel is good value, the rooms are small but pleasant and have a fridge and a balcony. The TV has only one channel in English (BBC News) and if there is a winter storm reception often goes on the blink, just when you want to sit inside and watch it, until the weather clears up. The photos of the... More

Went to Alayie hotel formally kleopatra hotel, very nice rooms, but by the third day my wife and two sons and my brother in law caught a sickness bug. When we approached the staff and asked if anyone else was ill they refused to comment. On the penultimate day the maid started to take clothes from my mother in laws... More

Firstly i want to say i am a well travelled person and will stay in any hotel with any star rating. This was our first time to turkey and also our last. The hotel isnt by any means as bad as people make out. The rooms although small were clean and had good air con, we also never had a... More

Been to the kleopatra twice,arrived from there yesterday,7/10/11 hotel clean.staff excellent,Yes the food is the same for two weeks but there are lots of other restaurents around which are cheap,being British I too were looking forward to English breakfast,but not 1 in two weeks,so made do with toast and jam,or egg on toast,now the staff,from bar staff bekir who is... More

we were booked into alaiye all inclusive 90mins from airport and were taken to alaiye kleopatra 170mins from airport we told all thomas cook reps that we were not booked into this hotel there had been a mistake but no one was willing to help not even the emergency helpline for thomas cook. there was no room ready for us... More

I'm sorry, but I had to speak out after lots of people were complaining about this hotel. I found nothing majorly wrong with it. Maids were very friendly and kept the rooms clean. The hotel staff were very friendly and kept us entertained, especially Mehmet ("Meow!"), Umit (Mr. Bean) and ladies man Dogus. Alkan the hotel manager is a groover... More

I cannot stress enough just how awful this place is, it should be closed down! Firstly we arrived at 6a.m to find that we had to wait nearly an hour for our room to be cleaned, even though it had been vacated at 12p.m the previous day, not the best start after you have been travelling for over 7 hours!!... More

was at this hotel from 30th sept -13th aug ,checkin was fast room was oky for me and wife small but oky has not liveing in allday ,food was babecue meat each night ,did not find under cooked ,breackfast oky found some thing to eat each day,hotel caterd for europeans not any one else ,has in thomas cook book her... More