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SENTIDO Phenicia

4.0 of 5
Avenue Moncef Bey, Hammamet 8039, Tunisia
Hotel amenities
SENTIDO Phenicia
Ranked #5 of 122 hotels in Hammamet
4.5 of 5 stars 1201 Reviews
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1,201 reviews from our community

What travellers say about this hotel
  • Animation Team(110)
  • Very good(40)
  • Pool area(27)
  • Evening entertainment(25)
  • Bar staff(20)
  • Main restaurant(19)
  • So hard(19)
  • First choice(17)
  • Thomas Cook(16)
  • Sea view(15)
Traveller rating
    667
    332
    115
    51
    36
Only show reviews for Family (372) | Couples (477) | Business (4)
Date Rating
Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
7
people found this review helpful

Obviously as the title suggests, this is my 3rd visit in 9 months - so you must be wondering why?! i have already written reviews about my previous visits....and i'm here to write another! once again- Blooming FANTASTIC week :) upon arrival, the reception staff came over to greet me and my parents personally and welcomed us back with open... More

Was this review helpful? Yes
See 3 more reviews by Hailie21 for Hammamet
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
29 May 2012

Dear Guest, Come home and feel at home - thank you - we are delighted reading your comment – expressing your holiday experience and being very helpful for other tripadvisor members. All the staff is waiting – to welcome you again very soon! Best regards Yours SENTIDO Phenicia Team More

Clitheroe, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
2
people found this review helpful

This was our first visit to Tunisia and didn't know what to expect. We needn't have worried, the staff at the Phenicia welcomed us with hot towels and a chilled drink. The staff are fantastic and can't do enough for you. The bedrooms although basic are spotlesly clean with towels and fresh bedding replaced daily. The food was really good... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
29 May 2012

Dear Guests, we all are looking forward welcoming you again in October. Thank you so much for your kind review written on tripadvisor! Best regards Yours SENTIDO Phenicia Team More

Wolverhampton
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

Beautiful hotel excellent food entertainment average. Restaurant buffet style. Rooms standard. Not impressed with position of hotel with regards to surrounding areas, nothing close by eg shops etc, requires taxi to Hammamet or the harbour, felt a bit like prisoners. Beach to hotel private with beautiful sand, warm sea and pool area was lovely and clean. Would go again if... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
28 May 2012

Dear Guests, Thank you for your feedback regarding your holiday with us last year at the SENTIDO Phenicia . Just come back this year - to be impressed by the animation - as many guests - we try always to improve - and the price is right ..... Kind regards Yours SENTIDO Phenicia Team More

Worcester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

My partner and I have just arrived back from a great week at the Phenicia having booked the hotel based on a recommendation from friends. The hotel is immaculate and well maintained, the pool was very clean and the sun beds were comfy, with cushions put on the every day by the lovely pool staff. We spent a day on... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
28 May 2012

Dear Guests, "Overall a good week in a lovely hotel" - thank you - we are pleased to read you enjoyed your holiday! Thank you for sharing your opinion with tripadvisor members. Kind regards Yours SENTIDO Phenicia Team More

essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

I went on the 16th may to 23rd may.on arrival greeted with flannel and a drink and told bout the hotel.....then the tunisian porter took cases to our room bedrooms very basic . cleaned everyday with clean towells.. from the cleaners to the managers to reception so welcoming and friendly and a warm attitude.....i went with my husband and grand... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
28 May 2012

Dear Guests, Thank you so much for sharing your experience with tripadvisor members! We are happy that you enjoyed your stay. All the staff is looking forward to welcome you again. Best regards Yours SENTIDO Phenicia Team More

Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

This was our first time in Tunisia and we could not have chosen better. My fiance and I holiday abroad yearly and review trip advisor before booking. The Phenicia hotel gave us everything we could have wanted and more! From the moment we arrived, check in was easy and the porter brought our bags to our room promptly. We had... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
28 May 2012

Dear Guests, Thank you for posting your comment on TripAdvisor following your recent visit at the SENTIDO Phenicia. We are delighted to learn that you enjoyed your stay with us and that the service provided was to your satisfaction. We hope that you will enjoy many more delightful stays with us. We are looking forward to have the pleasure welcoming... More

Boston, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

Just returned from Phenicia, first time in Tunisia so wasn't fully aware of what to expect. Me and my girlfriend had a great time by the end of our two week break. The beach is lovely, the pools are great and the staff are very welcoming. We had some great waiters who we had serving us 6 days a week... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
26 May 2012

Dear Guests, Thank you for your comment written on tripadvisor. We are pleased to read you enjoyed your stay and holiday. We would be pleased welcoming you back! Kind regards Yours SENTIDO Phenicia Team More

Louth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

Just recently returned after our 2nd visit to the Phenicia this year and it's only May, can't wait for our return planning in the pipeline. This was just as good 2nd time round. We had a great warm welcome by the porter he recognised us straight away and soon helped us in with our suitcases. Makram the receptionist checked us... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
26 May 2012

Dear Guests, Thank you for posting your comments on tripadvisor following your recent visit at the SENTIDO Phenicia. We are delighted to learn that you enjoyed your stay with us and that the service provided was to your satisfaction. We hope that you will enjoy more delightful stays with us. We are looking forward to have the pleasure welcoming you... More

Glasgow
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 24 May 2012
2
people found this review helpful

Have just returned from a week at this hotel. First impressions were not great as we had requested a high floor with a sea view. We were put on the second (out of floor). When we asked to change the man at reception was rude and unhelpful and would not change it. We were told the hotel was full but... More

Was this review helpful? Yes
See 2 more reviews by JakeyGlasgow for Hammamet
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
25 May 2012

Dear Guests, Thank you for having written your comment on tripadvisor. We appreciate all comments of our guests – in order to improve our services and to provide more than excellent holidays – just give us the opportunity to react, please. Did you mention your complaints to somebody of our staff? (There is a Holiday Concierge 6 days a week... More

Worcester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012
2
people found this review helpful

All the facilities at the hotel are good but I wanted to mention the animation team who were a delight to have around. Fifi, Nemo, Zico (bingo bango man) and Mira were especially good and we were all amazed how they kept going all day and then remembering the different dances at night. So many things to do, never time... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
23 May 2012

Dear Guests, Thank you for posting your comments on tripadvisor following your recent visit at the SENTIDO Phenicia. We are delighted to learn that you enjoyed your stay with us and that the service provided was to your satisfaction. We hope that you will enjoy many more delightful stays with us. We are looking forward to have the pleasure welcoming... More

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Additional Information about SENTIDO Phenicia

  • Iberostar Hotel Hammamet
  • Iberostar Hotel Phenicia
  • Iberostar Phenicia
  • Iberostar Phenicia Tunisia
  • Iberostar Phenicia Hammamet
Address: Avenue Moncef Bey, Hammamet 8039, Tunisia
Price range (per night):* 160 AUD - 254 AUD

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SENTIDO Phenicia
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