Large complex with very nice pools overlooking the ocean. The rooms are clean and well maintained. Breakfast is a large buffet selfserve with good selection. Coffee was terrible. Front desk staff do not all speak good English (some speak very little ). The hotel has built a new wing to the hotel with rooms opening directly onto the freeform pool.... More

lovely pool area most of the staff were friendly,the reception staff could do with a little help with English then they might come across a bit better.take conditioner with you as they only supply shampoo and soap.we celebrated our birthdays while we were there and we came home that afternoon to find a cake for us that was lovely.we stayed... More

Great location rooms a bit aged service ok lacked the usual friendly Thai people, biggest annoying thing was the people selling accommodation on motorbikes out the front they were rude and pestered you.

Stayed in May 2013 . Well Located, easy walk into town. Aussie populated. None of the Spa Pools worked "when asked staff" if they were going to be fixed didn't seem to care. A little disappointed with that side of it, but pools were good but did need some repairs( tiles off round edges etc). Buffet Breakfast was an amazing... More

Chose to stay at Graceland due to popularity amongst friends & family who have stayed. They were right it is a good resort! We booked a superior room. It was a little dated. And the bed linen did constantly feel moist due to humidity. But besides this, that was our only complaint. Enjoyed the buffet breakfast, the pools and the... More

this was our first family trip and i have to say we would go again tomorrow . we had a family 2 bedroom suite it had everything you would want.we stayed in the older section but that was fine. 3 tv 3 fridges big beds nice and clean. all the staff were fantastic spoke good english. the room was always... More

Did not know what to expect from Graceland as the some reviews on trip advisor are bad but my travel agent said she when there a few months earlier and enjoyed it and with the pay for 4 nights and stay for 8 decided it all. Me and my friend stayed in May for 8 nights and had a good... More

Graceland was wonderful. The pool was beautiful the room was amazing, so comfy and clean. The food was really good, can't say enough about the buffet breakfast - the best I've ever had. The hotel is opposite the beach and within 10 minute walking distance to the main shopping and nightlife district. I was there for my birthday and reception... More

Terrible service overall and icy, rude staff! The worst part was when Me and my husband ordered room service and spent the night vomiting, having diarrhea and feeling horrible with high fever (39!!!). We couldn't even walk and the staff wouldn't get us any medicine or even take us to the pharmacy next to the hotel. My husband had to... More