Well got to tell it how it is, the stay at this hotel was very good this time. Room 302 has been refurnished, looked good, clean and fresh. Never asked to move room, very out of character. Took pictures put kids aren't here to down load. BUT was still hit with the sales pitch.
Reviewed 5 December 2010
Dear Crackabundy
I was very pleased to note your latest review and contrasting it to your previous I am happy to see that we have been able to improve.
We are continuing to refurbish, renovate and repair our rooms and to improve teh experience for our guests.
Thank you so much for your review.
Geraint Lewis
Head of Resort Operations
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A little bit aged and full of Absolute vacation club people which are full of themselves and bringing new customers to breakfast so there is no room for those who are living in the hotel. Very restless hotel.
Very bad rooms in south wing, just one meter to the back wall of hotel The Bliss, terrible view. So look carefully...
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Dear zibbe
thank you for your review. Absolute Sea Pearl is undergoing a rolling refurbishment designed to renovate rooms and enhance guests experiences.
Your comments re the timeshare staff have been passed to their managers for action, thank you for this.
Geraint Lewis
Head of Resort Operations
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Friends and I recently stayed at The Sea Pearl at Patong Beach. Our 1 bedroom apartment was clean and tidy. The balcony opened up facing the beach, so we always had a view.
We found the staff to be helpful and friendly, We ate alot in the restuarant at the hotel, the food was good even though breakfast was limited...
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Dear sandycheeksQld, Thank you very much for staying with us at Absolute Sea Pearl and for posting your review on Tripadvisor.
I am pleased that you enjoyed your stay with us but sorry that you missed the other items including Thai traditional breakfast choices that are on the buffet every day.
Your comments regarding the timeshare sales have been passed...
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Do not stay at this hotel, it is cheap and nasty and that being nice, the furniture is cheap and crappy, the bed was old and hard, there was bad mould in the bathroom, cheap wooden flooring that was lifting. We were supposed to stay there from 10th to 17th march but checked out after 2 days. No safes in...
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Dear Sheila C
I am sorry that you were disappointed with your stay at Absolute Sea Pearl resort and Spa.
There is an ongoing refurbishment plan in place at the resort and we are getting round to all the rooms in sequence. We realise that this cannot happen quick enough but are striving to get it all done.
Thank you...
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My wife and me have booked 9 nights from 12/01 to 21/01 /2012 a room deluxe in front of sea. A rude receptionist give us a room in front of the wall (distance one metre!!!). at our protests, after to pay more 9000 bath, she have changed a new room near air condition engine. Terrible noisy!!! The day after we...
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Dear Claudio39
Thank you for taking the time to post your review on Absolute Sea Pearl Beach Resort and Spa.
I am sorry that you feel that our resort staff were rude to you and that your requested room type was not available.
Our staff regularly undergo customer service training and this will continue. Our reservation policies with external agents...
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We stayed at Absolute Sea Pearl after a trip to India where I got a stomach bug so most of my time was spent in the hotel room recuperating. We got a great deal on accommodation but were put in a room that was next to a busy road with bars on it so this was not ideal with my...
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Dear Rikkisixx
We are all pleased that we were able to assist with your recuperation following your journey to India.
Thank you for staying with us and please so come and see us again.
Geraint Lewis
Head of Resort Operations
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Friendly staff. Hotel a bit neglected and need a facelift. Rooms are spacious and clean. Hotel right on beach and close to shops, longboat and Jet ski services and bars. Close to Freedom beach, a must with a long tail boat. Value for money!
Dear WJVH
Thank you for staying with us at Absolute Sea Pearl Beach Resort and Spa and for posting your review on here.
We are glad that you enjoyed your stay with us and found out location to be so handy.
Thanks for the tip on the Longtail boat to Freedom beach, I used it myself last week and really...
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A recommendation to stay in Absolute Sea Pearl Patong in December 2011 was the worst experience that we have ever encountered.
We paid 5000baht/night and thought that it should a reasonable one. We did not received the warm welcome at the lobby when we arrived. The service was so bad from the lady at the front desk when we checked...
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Dear ShanNi_Yuka
Thank you for your candid report. I am also very disappointed that you did not enjoy your stay wit us.
I have begun an internal investigation into this mater and will act accordingly on its findings.
Please accept my apologies in this instance and rest assured that all the points you have raised are being addressed.
Geraint Lewis...
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I have just arrived at the Absolute Sea Pearl from visits to Bangkok and Chiang Mai and I am thoroughly disappointed at the room I have been allocated. This was done through a time share swop and I know that the quality of my accomodation back in South Africa would have been far superior. I feel cheated and disappointed that...
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Dear Uxam
Thank you for your review. I am pleased to note that once your issue was brought to my attention we were able to move you to a more preferable view which met with your satisfaction.
Geraint Lewis
Head of Resort Operations
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We stayed at Absolute for 8 days. It was ok, not really anything to rave about. The pool was really nice & we were on the beachfront in the middle of Patong. Everything was within walking distance. There were plenty of choices of restaurants nearby. Transportation was available immediately & not too far nor expensive if you're happy to haggle...
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Dear KeithMcAllister
thank you for your candid review. Sea Pearl does benefit from its location and we are working to improve the resort as a whole with an ongoign refurbishment. When you are back next year, please do feel free to come in and see how we are getting along,
Once agan, thank you for taking your time to send...
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