Our family of four with children aged 11 and 14 years spent four nights at the Novotel in late April. The hotel is older, well-maintained and decorated in Thai style with many beautiful features, set on a hill amid lovely gardens with a great view over Patong. It's located at the North end of Patong Beach, a short walk (10-15... More

You made me a lot happier reading your views as going in sept with my family as it my first time in phuket a good review can make your hoilday I now have a good feeling we have got the right hotel for our stay thank you Andrew looking forward seeing the Novotel .

My wife, myself and sister inlaw shared a room at this lovely resort for 12 nights, and we have no complaints at all. Having read many of the reviews of this resort and been my 3rd visit to the Phuket Novotel (North of Patong beach) I feel the need to address some of the complaints from others, Firstly as mentioned... More

Me and my partner stayed here from may 3 to may 10, 2013 in room number 919.the location of this room gave us a 50% view of the town and 50% of the beach off the balcony which i think was one of the best situated apartment blocks that the hotel offered.if you are fortunate enough to be in that... More

Excellent staff. Nice 4 star hotel. the best was the location. Overlooking the beach, but up enough to be clean and quiet. Enjoy the fret, then get away. Lots of stairs and no lift. be sure you are in a location you can handle the up and down.

I stayed at novotel 1/5 to 6/5. The location and view was perfect the stuff is friendly I had only one problem with the wifi it used not to work most of the time in my room and i asked them to fix it many times but it worked obly for short time after fixing it and then malfunctioned again... More

My wife and I had a week here and having stayed in Patong many times were extremely happy with the Novotel. It is a beautiful hotel with fantastic views over Patong Beach and the room we stayed in was spotless and up to date. The staff were all very friendly and the shuttle service from the resort to the bottom... More

Having read some other reviews of the Novotel Resort Phuket, I am left wondering if the people writing the reviews stayed at the same hotel as my wife and myself. We stayed at the Novotel from April 21 until May 1 2013. Speaking English?,we chose to spend our holiday in Patong, Thailand. My Thai is not even close to how... More

We have just returned home from staying 10 nights in this wonderful Resort. We found the staff to be extremely friendly people. Couldn't fault the resort at all. Can't wait to return to this excellent resort.......even with all the steps to conquer ! Wouldn't stay anywhere else.....felt very safe from tsunami being so high up.( hopefully that never happens again!)... More