After the many positive reviews on TripAdvisor I was expecting better.
I found my room to be dirty, a simple 'rush job' clean with hair in the bathroom, dirty towels, etc. Main issue was broken shower head that could only be hand held, and hard to control water temp (more of general problem in most of Thai hotels).
However the...
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I am sorry the guest did not complain about the condition of the room when first checking in, as the issue wouild have been addressed immediately. During this, our first high season since opening, we have been fully booked and on occassion have struggled a little bit to have all our rooms clean and ready for new guests checking in....
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