The check-in was conducted in the lobby of the hotel and was smooth. We stayed in a Junior Suite, room 222, which was located in the old wing. It consisted of a living and dining room a master bedroom, a bathroom with shower and a second bedroom. The room was improperly cleaned, there were hairs and dust on the floor.... More

Nice and variety breakfast + friendly staffs clean and tidy room

Although the dining area and outside seating/eating area had lovely views over the ocean the sea swimming potential in this place was nil. Pool was gorgeous but do not attempt to swim in the sea as over dangerous slimy rocks and also some high waves - that is when the tide is out -when in right up to the wall.... More

There are no shops and restaurants around this hotel, no beach and it is not good for walks. Free shuttles to the city center but too few. Rooms are big, beds comfortable, shower very good. Pool is good too. Breakfast is included, I have seen better ones but it is adequate. Free wi-fi was fast enough. Staff was nice. We... More

Spent 3 nights here in February. Our room, with a small balcony, was clean, pleasant and perfectly adequate – the only problem was having to ask for more toilet paper as it was not replenished on 2 consecutive days. We did not manage to find a seat by the pool any afternoon when we returned after a morning out. As... More

this is a 2 star hotel charging 5 star prices having just come from the holiday inn at cha am the room was very dated there was a big cigarette burn on the top of the fridge the stand the tv was on was all scratched very dark and dingy went down for some refreshment in the afternoon was seated... More

I stayed here for one night after a long bicycle ride so all I needed was a clean, comfortable bed, a hot shower and a cool swimming pool. This place even went one better... they had a bar IN the pool with a 2-4-1 Happy Hour - two very strong - not watered down - mimosas for less than 4... More

My friend and I stayed at the Imperial Beach in early November. On the plus side, the room was spacious with a separate sitting room, bedroom and en-suite bathroom. The staff were friendly, polite and helpful. The pool was lovely and we particularly enjoyed the pool bar feature. The food and cocktails available in the hotel restaurant were excellent, if... More

After a very long journey, we arrived at the Imperial only to find that we did not appear to be expected. Eventually our details were found and we and were apparently only booked for one night rather than the 12 nights we had paid for. Finally we managed to get someone who could sort out the problem. We had booked... More