Stay more than ten times, but this was the first time this year; changed to Centara brand a bit better change and rooms have been renovated. I recommend the hotel to change the bed headboard as it has been absorb dust until there was som dirty mark you can see. No turn down service but they will put some Thai...
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Dear guest KatieOnTour,
Thank you for your compliment on our improvement. On the other hand, we thank you for your suggestion highlighted on where we can improve and hope you have enjoyed your recent stay with us in overall.
We will surely consider your comments and improve where needed. Thank you again for your return to Hat Yai, especially to...
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The hotel is in a good location, above a shopping mall with supermart. The rooms are cleaned and basic amenities have been provided (except toothbrush). There a many good foods around the hotel but there is no night market currently. The small stalls that were set up at night opposite the hotel serve good food that are value for money...must...
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Dear guest Valleyveri,
We appreciate your constructive comments about our hotel and Hat Yai city area. We will look into the areas which need improvement and develop them as we could. At the same time, we will continue our best practice to the points you've enjoyed.
On behalf of our team, we thank you for choosing Centara Hotel Hat Yai...
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Stayed in may 2012,all i can say is thanks, rooms are nice,staff are great, and the rooms prices are cheap ,but have to go on the Internet to get the best prices loved the pool and gym area the restaurant looked good but had no time to go,no time as there is to many places to see.
Dear guest barryfinnerty,
Please accept our sincere thanks on your comments. We are more than pleased to serve you and happy to hear the word 'Home from Home' !
We look forward serving you again next time and hope we will have more free to to try our restaurants, bar as well as our spa. One thing which may change...
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Every year, my parents and I never failed to visit Hat Yai at least once (we love love love the food there......)
So this year, we decided to give Novotel a-go since they've renovated the rooms. I must say, it looks very nice! Great location, right across from Lee Gardens, shopping right around the area, night market is right outside....
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Dear guest swsa28,
On behalf of our team, we thank you for sparing your time giving us the useful feedback. We hope you've fulfilled your time even better than before and will continue improving ourselves where needed to ensure your next vacation will be even better!
Stay healthy and wealthy and thank you again for being with us.
Centara Hotel...
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Centara Hotel was superb, so relaxing,clean, peaceful & quite, all staff were very good & so friendly, although some with little English but was not a problem. Room service was excellent & food delicious & nicely presented .. A great location. Will certainly return & would not hesitate to recommend.
Dear guest Annisa161,
Thank you for taking your time give us the constructive feedback on our services. we are more than pleased to hear that you enjoyed the place as well as our services. We will surely keep training our crewmembers for a better language in the hope to serve you better next time.
Thank you again from all of...
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I stayed in Novotel Centara for 2 weeks on a business trip. Nice buffet in the only restaurant available, however there is a nice lobby lounge which during the evening a jazz band plays. Service I can say it is good. Staff from the hotel from the FO to the Room Service are really friendly and makes you feel very...
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Dear guest Israelopiero ,
Greeting from Hat Yai!
Please accept our sincere thanks for your recent stay with us. It is great to here that you have received a warm welcome and an enjoyable stay with us.
Please feel free to contact our reservation team anytime at chy@chr.co.th if you may wish to return in the future.
On behalf of...
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It's OK, but rather old and jaded. Warning: There are massive fans outside one side of the hotel, which make an awful racket - enough to stop you from sleeping. When you are shown your room, take a look through the window to make sure they are not below you. If you can avoid these, however, it is an OK...
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Dear guest Valis 100,
Thank you for your time giving us your feedback. We are sorry to hear about the inconvenience you've had during your recent stay. However, the problem which you've truthfully highlighted are being rectify while we speak. There might concerns a large correction but of course we are here to improve, and we will.
On the other...
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just stayed a night here and enjoyed the place very much. room was big and clean. food at the restaurant was great and reasonably priced. would recommend this place
My family stayed in Centara from 15 to 17 April 2012. One of the better hotels in HatYai. The room was comfortable and spacious. The air-conditioning was full blast and we love it! The bathroom was clean and taking showers was enjoyable as the hot water temperature is consistent! The concierge exceeded my expectations by giving me concise details on...
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My wife and I stayed at the Novotel (now Centara) Hat Yai during December 2011. It looked like to be th ebest option in Hat Yai but this doesn't mean much in Hat Yai.
We booked a "Club Floor" room but the club is only open for a couple of hours the rest of the day it is closed (?)....
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