where do I start. dirty room, no hot water for 2 days, out of date drinks in the mini bar. mould in my kettle Breakfast was the worst, hardly anything left at 9am and cold. Staff at reception no interested to listen at all. Wanted to move to another hotel but they refused to refund and money. Don't go there

Never stay here! bad service ,day time receptionist is so terrible service. I told her what was the problem then she just respond with ...OK... I never heard she say sorry at all. Plus her body language is so bad for this kind of service. The room is very disgusting ... a/c doesn't work. I can see lots of dust... More

I've stayed in this hotel a few times already - the latest was early June 2012. Although the location of this hotel is a bit out of town, but I still choose this hotel because the restaurant here is certified halal and it has a large swimming pool. The pool area is very refreshingly green with many varieties of orchid... More

I first stayed at this hotel five years ago and keep going back every for my business. The facts that I'm a Muslim and found this is one among the very rare hotel kitchen with the Halal certificate. The breakfast was well arranged. However the room condition and the way staff treat guests are getting more more unacceptable. I never... More

This is not a bad hotel for the price. The rooms are large and have all the usual amenities. However, we had one with an adjoining door to another room which made it noisy when the other guests were in the room with the the TV turned on. The breakfast was ok but mainly Thai - cold fried eggs -... More

We had to spend a night in Hat Yai (place where you don't really want to be) and it was good to spend it in a place with good amenities, such as a nice pool and a dvd player in the room (and lots of English language tv channels). There are two buildings and I think we were in the... More

Excellent budget rates,huge one bedroom suite, giant pool, great breakfast included. The hotel is dated in a 80's sort of way but the room was huge, cool and comfortable. the restaurant was very good but English isn't a priority for the staff (then again my Thai is poor) Overall The hotel is good value and worth a stay.

Stay 1 night for business. Overall, this is a decent hotel for Hat yai. The rooms is big and clean. Nice swimming pool

Lovely hotel, perhaps the 2nd nicest of my trip. If you like the swimming pool, then this one's for you. It looks glorious (I didn't venture in). The room was decorated to a high standard and was very clean. I don't know why there was a phone next to the porcelain goddess, but whatever! The food in the restaurant was... More