The front counter staff were not friendly. The wall of the room was a bit peeled off. We found some stains in the toilet. The room was a bit smelly. The corridor was full of bad smell contributed by smoking guests. The only good thing is the hotel is not far from shopping place.

I booked a junior suite + normal deluxe room. The hotel is fairly new & great location.. near to market & shopping malls.. The only cons are.. the shower water are cold, seems like the heater is not working & the suite has a few small roaches running around.. overall acceptable & will recommend to my friends & relatives...

I spent two nights in the Golden Crown Plaza Hotel end of December 2011 with my partner. Hotel situation is excellent, 5 mn walking from the walking street market and shopping. The staff and reception are very friendly and helpful. The room was decent, but not excellent and not very clean (coackroches), with towels and bedsheets with holes. The price... More

This was my 2nd trip to Hatyai for work after nearly 3 years. When I arrived Hat Yai, i was placed in New Season Hotel which was reasonably acceptable given the surrounding standards. However, when i returned from Offshore after 4 days, which also happened to be a weekend, New Season Hotel was fully booked, and I was placed in... More

Honestly, i don't get it why the comments below seem to sound so disastrous for this hotel. infact i was the with my wife for a 3days stay and must say it was a fantastic hotel. The staff were very warm and the bell boys helped us in recommending the best sights to visit for both shopping and culture. The... More

Great location, good room saiz, cheap rate, but the receptionist are keep talking with her collegues while we checking in, we have few questions to ask when we checking in, but the receptionist are ignored us when we wanted to ask something. Called to request two mineral water through operator, the operator did not answer back my request and straight... More

Used to be better but getting average of Hadyai hotels now. Room size ok, carpet was not clean, aircon was a little too warm (had to take the card key out when going out of the room, this switches off the aircon - negative point), aircon takes too long to cool, probably needs service, common area on room floor has... More

we stayed here for the chinese new year. room was big, so was the bath room, aircon was really good. over all we were very pleased with this hotel and the room was really nice and good movie channels on the tv. did not try any other services than room service which all so was good. we cant remember what... More

Not a very strategic location hotel as it located few streets away from the center shopping area. However, got a morning and nite bazaar right opposite the hotel. Bad service for the "in room massage" where the 2 masseurs keep on talking or persuade us to add on extra massage service, go toilet, turned on tv with loud volume and... More