At first glance this hotel looks reasonably opulent but once inside it has a dated and gloomy ambience. The reception area is double height & could be quite grand but work is required to reposition some of the mismatched granite panels. Additional colour would work well, maybe some gilt boarders to offset the grey/black granite. Reception staff are competant and... More

Went to this Hotel really regretted ...there was a stench in the lobby ...the coffee house was dead looking always ...and to top all things ..roaches in the room will never go back ever !

This is a very bad hotel. When we checked in, were met this very sleepy looking bell boy. The staff behind the reception counter acted like they can't see us. Nobody smiled or welcomed us. The room looked very tired with rusted bathroom floor. The carpet in the room was dusty. The queen size bed was very uncomfortable. When we... More

We had a 2 day 1 night family trip to Hatyai, Thailand in Feb 2011. A friend recommended Diamond Plaza so we decided to try it. For RM 90/night, the hotel was living up to its price tag. Rooms are not cleaned properly and very dusty too. Toilets need major upgrade! Lights are really dim as well. We even found... More

I was droped off in town by bus from Krabi, found a motorbike taxi and had to pay Bht100 about £2.00 as i did not know where the hotel was in relation to the town. Found out later that the normal fare is about 50/60 Bht. As i say hotel is quite a way from town but this is not... More