Went to Emerald with low expectations after having read several bad judgements. When we arrived (2012.03.14) we were greeted with cold drinks and towels. The room was very nice, we were seated on the top floor, and the wiev was the one of the lagun. The breakfast was OK and we had dinner a few times at the hotel and... More

From my point of view an average resort. Good swimming pools for kids, but not too clean. Beautiful beach and good service with beach towels and sun beds. The restaurants were not good and rather expensive. We had problems with ants and mouse/rat in the ceiling, but that was taken care of but the resort. Ok but not great, we... More

Nice hotel located on a beautiful beach. Restaurants and bars average. Beds too hard. Not enough bins by the pools and beach.

Khaolak Emerald Beach Resort & Spa is located in Khao Lak on the private beach of Khao Lak Phang-nga facing the Andaman Sea. The resort is built in a Thai style and offers rooms in four-storey houses (without lifts) and villas. It is around 50-60 minutes away from Phuket Int. Airport and 10 min taxi ride from the Khao Lak... More

We stayed at The Emerald for the second time in two years in May, 2011. I'd recommend emailing the resort to get accommodation quotes. The staff are always quick to reply and you can organise airport transfers and pay online. The prices from the manager were better than any I could find on the internet and unlike other resorts, they... More

My wife, two year old son and I stayed here for two nights earlier this month. We had a number of issues with the place and certainly wouldn't recommend staying here. The first issue was that our key card stopped working a few times a day and we had to walk back to reception (in a different building) each time... More

We were a little nervous after reading bad reviews on trip advisor, but were pleasantly surprised. Set on a lovely beach, the resort pools are great for children, the grounds are well maintained and staff were helpful. The breakfast was good and for $50 per night per room we were very happy with our choice to stay. We were upgraded... More

Had a two week stay at the Emerald over Songkran. Having read mixed reviews I was a little pessamistic however the price we paid vs the stay did not warrant it at all. The Hotel is located on a sandy stretch of beach with a number of restaurants and bars in the near vicinity. This is a laid back resort... More

Our family usually prefer smaller boutique hotels especially in Thailand where luxury accomodation is very accessible. However I was extremely satisfied with our stay at the Emerald. The hotel is about 1 hour away from Phuket airport and five minutes taxi-drive from Khao Lak centre. It lies on a very quiet beach : no one to ever bother you at... More