We are currently on day 3 of 13. The hotel seems lovely, our room is a family pool access room, which is spacious with lots of seating area and massive bath tub. Unfortunately we didn't get the welcome we are used to... We have stayed at JW Marriott Phuket 5 times and always get a consistant welcome and service throughout... More

A much overdue review- we stayed in April as a family with 3 teenagers. Loved everything about the resort including pool, spa, breaKfasts, friendly service and happy hour as others have reported. We were there during the tsunami warning and could not fault the way it was managed by staff. However the best thing about this place for us was... More

Currently staying in this resort on day 4 of 7. This is the second stay in 12 months. Like last year this hotel has very good accomodation (comfortable and well maintained) with excellent staff and a great breakfast. The location is in a peaceful spot with some excellent restaurants on the beach.

For some background--I have stayed in very nice hotels, done some of the middle-of-the-range resorts in North America/Carribean, and have recently done a tour across France and Spain staying in decent budget hotels for our honeymoon. This place is absolutely incredible. We booked through a deal voucher as it's the off-season, and it seemed like others were there on similar... More

I was there as part of a work conference and the thing that really stood out was the service. The staff were all excellent and incredibly helpful. May is low season so the hotel was quiet and the weather was more wet than sunny. The beach is great with good waves, nobody on it, no hawkers and the sea did... More

We stayed 3 nights and it was way too short. Partly because we spent one full day on a snorkelling trip to a spectacular island (but more about that later...) Summary: amazing huge luxurious resort with ridiculously good pools and a long expanse of beach. Very hard to fault. Having said that, we were on a Marriott redemption so cost... More

There is nothing to fault at the JW Marriott Resort and Spa. This resort is stunning. My husband and I stayed here for 7 nights for our honeymoon in May 2012 and we fell in love with this resort. The resort is huge, we discovered parts of the resort every day. The restaurants are great. The 8 ball and ping-pong... More

What this resort is and isn’t…… What it is……It’s a very good resort on a lovely, quiet stretch of beach. Perfect if you have kids and want activities for them as well as the presence of others their age. The beach is pristine, very good by any standards and is neither seedy nor full of hawkers as some others in... More

Fantastic five star hotel in Khao Lak. If you are looking for a totally relaxing holiday experience this is the place to go. The hotel is immaculately clean, staff are friendly and helpful, buffet breakfast is fantastic, great gym and there are no words to describe the pool. There are several restaurants along the beach if you don't want to... More