We spent a week in Taipei in another but spent our last night in Novotel because it is very close to the airport. As soon as we arrived, the porter straight away took our luggages from the taxi straight to our hotel. The check-in staff was very pleasant and knowing that we are only there for the night asked us... More

This is an airport Novotel, the first Accor hotel in Taiwan. Great Quality, Clean, Tidy, and Friendly staff. Buffet Breakfast and Dinner also is a great choice. Excellent for family relaxation trip. Provided Airport free pick up, and city free pickup in Taoyuan. So, Family can easy travel from airport to hotel, and whole family shopping and site seeing in... More

Location was very good and the room decor was superb. Nice receptionists. But the bathtub and bathtowel were not clean. There were some long hairs and dust. They have to check the room more carefully.

We had a 22 hour layover in Taiwan and booked this hotel to be near the airport and get a good night sleep. The hotel was perfectly located for our purposes -- very close to the airport but we never were bothered by any airplane noise at all. It's a very nice hotel - well laid out, very clean, great... More

About the member service, it is very nice ! Hotel well prepared when I got the trip arrival at night ! Put a fruit in the room before I arrival About in the lobby , the design of lobby is very good which can comfort client.

I booked this hotel upfront without any other expectation then not having to wake up too early to catch my flight. But it appeared to be a very beautiful and contemporary hotel with a friendly and helpful staff. Rooms are very comfortable with a glass wall between shower & room that can be made opaque with one click. Nice gadget...... More

I can't recommend this hotel enough! From the ease (and cost) of booking online through the hotels website, the communication re my booking, it's location, the free shuttle service both to the airport & high speed rail, the lovely helpful staff, modern design and little touches like the good range of complimentary toiletries and free wi-fi. It all added up... More

Stayed there for a night before my departure flight with my girlfriend. The staff was efficient, responsive and friendly. Rooms were clean, modern yet cozy. They have a free dedicated shuttle going every 30 min, and it takes just five minutes to the airport. Being upgraded to a suite was just a cherry on top. If there's anything to complain... More

I have stayed at this hotel quiet a few times but when I checked in this time I was amazed at the brilliant staff on the front desk. I had had a busy day & they inquired about how my day was and showed a level of interest I would only receive from a member of my family..It blew me... More